WoodSpring Suites - Property Attendant

HMC Hotel Management Consulting; Knoxville (TN); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Property Attendant to join their team. This full-time role involves a variety of tasks aimed at maintaining a clean and safe environment for guests. Responsibilities include housekeeping, preventive maintenance, and laundry management, all while providing top-notch customer service. The position offers the unique opportunity to live on-site, ensuring you are always available to meet guest needs. If you are a flexible team player with a passion for hospitality, this could be the perfect opportunity for you to thrive in a dynamic environment.

Benefits

Company provided studio

Utilities included

Local phone service

Internet provided

Qualifications

• Experience in housekeeping and maintenance roles is essential.
• Ability to perform light electrical and plumbing tasks.

Responsibilities

• Coordinate cleaning and maintenance of property and guest areas.
• Provide excellent customer service and assist guests with their needs.
• Perform laundry duties and ensure cleanliness of facilities.

Skills

Housekeeping

Preventive Maintenance

Customer Service

Laundry Management

Basic Electrical Work

Basic Plumbing

Education

High School Diploma

Tools

PMS System

Job description

Woodspring Suites Property Attendant (Live OnSite) - Full Time, Alcoa/Knoxville, Louisville

Employee Type:
Full Time Non Exempt

Description

Flexible. Committed. Team-player.

This is the perfect opportunity for a dedicated hospitality professional to coordinate the CLEAN & SAFE programs. Our most successful Property Attendants take pride in and enjoy the variety of tasks required to exceed standards and keep guests happy. Typical daily responsibilities will include cleaning studio checkouts and stayovers, as well as public areas, landscape maintenance, and general preventative maintenance.

Compensation: This is an hourly position that includes company provided studio. Property housing includes local phone service, internet, and all utilities paid.

• Essential Functions: This is a full-time position.
• The work schedule may vary by location.
• Maintenance Duties: shampooing carpets, light electrical work (changing an outlet or wall switch), light plumbing (plunging toilets, snaking toilets, unclogging sinks, etc.), studio preventive maintenance programs, preventive pesticide treatments, janitorial work, parking lot upkeep, drywall repair, painting, and caulking.
• Laundry Duties: washing, drying, and folding of company linen.
• Maintaining the property and guest laundry facilities.
• Housekeeping Duties: check-out preps and cleans when guests exit their rooms.
• Implementation of the CLEAN & SAFE programs.
• In the event of staff shortage, the Property Attendant will perform stay-over cleans.
• On-call for guest services, emergency needs; a backup to Safety Attendant, Assistant General Manager, and/or General Manager when these employees are absent.
• Give tours to potential guests – Must be able to close the sale.
• Check in after hour's guests with or without reservations.
• Conduct a PMS system audit.
• Ensure the security needs of the property and guests are met.
• Respond to requests from immediate supervisor and follow-up.
• Wash, dry, and fold laundry as directed by management.
• Administration of keys.
• Responsible for knowing property emergency procedures.
• Familiarize yourself with area attractions and services to accommodate guest's needs.
• Suggest/Sell services and amenities in order to accommodate guest's needs.
• Review studio inventory and work within guidelines.

Physical Requirements:

• Standing for prolonged periods
• Kneeling and/or squatting
• Climbing ladders
• Lifting 20 lbs over head
• Pushing and pulling 20 lbs

Hotel Management and Consulting, Inc., reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit based factors.

We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.

Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.