Wood Department Store Leader

Floor & Decor; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Floor & Decor is seeking a Store Manager in Cincinnati to drive sales budgets and deliver an exceptional shopping experience by enforcing our retail guidelines on people, product, price, and service. You will lead a team, schedule peak periods, manage inventory, and collaborate with headquarters to maintain brand standards and strong customer focus.

Ideal candidates have 3–5 years of retail management experience, excellent communication and analytical skills, and the ability to motivate staff to

Qualifications

• Three to five years retail management experience.
• Ability to perform in a high volume, highly complex location.
• Demonstrated initiative and be a self-starter.
• Proven recruiting, hiring, and training abilities.
• Excellent communication, interpersonal and analytical skills.
• Ability to manage in a fast-paced environment with urgency.
• Demonstrated ability to increase the company’s overall market share.
• Must possess excellent customer service skills and work well under pressure

Responsibilities

• Drive, teach and adhere to the P's of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services
• Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service
• Strategically merchandize and utilize the company guidelines to outline merchandising practices
• Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management
• Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers
• Work as KCM or Manager on Duty as required
• Conduct weekly competitive shops
• Communicate pricing and/or inventory issues to the senior team
• Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position
• Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory
• Ensure brand standards and operating standards meet or exceed expectations to support brand consistency
• Interface with corporate headquarters employees
• Ensure maximum scheduling coverage during peak traffic periods
• Review and assess the performance of associates on a timely basis
• Train, develop, supervise and define workload of store associates as appropriate
• Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant
• Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling
• Ensure compliance to scheduling, hiring, payroll and business planning processes
• Monitor, maintain and follow company policies; support company expectations and systems
• Perform additional managerial duties as necessary
• Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary
• Available to open and/or close the store in an effective manner

Skills

Retail management

Customer service

Team leadership

Analytical skills

Communication skills

Hiring/training

Job description

Floor & Decor is seeking a Store Manager in Cincinnati to drive sales budgets and deliver an exceptional shopping experience by enforcing our retail guidelines on people, product, price, and service. You will lead a team, schedule peak periods, manage inventory, and collaborate with headquarters to maintain brand standards and strong customer focus.

Ideal candidates have 3–5 years of retail management experience, excellent communication and analytical skills, and the ability to motivate staff to