WMS Wave Planner & Logistics Troubleshooter

Paycom; Lancaster (Lancaster County); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

401K with company discretionary match

Dental Insurance

Health Insurance

Life Insurance

Long Term Disability insurance

Paid Holiday Hours

Paid Time-Off

Plum Benefits

Short Term Disability Insurance

Vision Insurance

Weekly Pay

Job summary

Jay Group is seeking a highly organized Wave Planner at its Corporate Headquarters in Lancaster, PA. You will decide work sequences for the distribution center, release orders across the network, and ensure accurate labeling before carrier cutoffs.

You will work with Client Services, Shipping, and Operations to become a WMS power user. The role emphasizes problem solving, attention to detail, and comfort with systems, with daily hands-on tasks across planning, shipping, and documentation.

Qualifications

• Understand DC and warehouse operations and client requirements.
• Strong PC skills, especially Excel.
• Readable documents and safety rules, and ability to write reports.
• Excellent math for order/shipment accuracy.
• Follow instructions and solve problems with multiple variables.
• Must lift up to 40 pounds.

Responsibilities

• Build, run, and release waves daily in the WMS.
• Investigate orders, identify root causes, and move them forward.
• Reconcile waves for ship day; ensure manifesting and invoicing.
• Escalate unresolved manifests with details for resolution.
• Assist with general inventory and order reconciliation.
• Process outgoing shipments and verify carrier cutoffs.
• Prepare bills of lading for LTL shipments.
• Ensure shipments meet client and carrier specs.
• Read collates to determine transport needs; load trucks as needed.
• Troubleshoot labeling printers and waving process equipment.
• Communicate daily with Client Services; partner with other departments.
• Provide end-of-day shipment summary and open issues.

Skills

Wave planning

Order release

Problem solving

Data & systems literacy

Attention to detail

Communication

Team collaboration

Education

High school diploma or equivalent

College or technical degree (preferred)

Tools

Manhattan / PKMS

FedEx Ship Manager

UPS WorldShip

Microsoft Office Excel

Job description

Jay Group is seeking a highly organized Wave Planner at its Corporate Headquarters in Lancaster, PA. You will decide work sequences for the distribution center, release orders across the network, and ensure accurate labeling before carrier cutoffs.

You will work with Client Services, Shipping, and Operations to become a WMS power user. The role emphasizes problem solving, attention to detail, and comfort with systems, with daily hands-on tasks across planning, shipping, and documentation.