WMS Systems Supervisor: Elevate Warehouse Operations

DSV Air & Sea Inc.; Independence (KY); On-site; USD 80,000 - 98,000; Full time

Job summary

DSV – Global Transport and Logistics in Independence, KY seeks a WMS Systems Supervisor to be the on-site expert for warehouse management systems, troubleshoot, and partner with IT and Operations.

The role covers system enhancements, training, and coordination with vendors; occasional travel may be required. Base pay ranges from $80,000 to $97,500, with details available in benefits and equal opportunity statements.

Qualifications

• 3+ years in warehouse or distribution environment.
• 2+ years of IT or help desk experience.
• WMS experience, preferably Blue Yonder or SAP.
• Inventory management experience required.
• Previous lead or supervisory experience preferred.
• Strong troubleshooting and problem-solving skills.
• Microsoft Office proficiency.
• Familiarity with AI Assistants such as MS Co-Pilot, Claude, or ChatGPT.
• RF system and warehouse technology knowledge.
• Training and coaching ability.
• Strong communication skills.

Responsibilities

• Serve as escalated Level 1 support resource for WMS users.
• Manage WMS user roles and configurations.
• Support receiving, order fulfillment, and inventory accuracy.
• Capture, track, and resolve system defects; escalate as needed.
• Maintain EDI/API connectivity and interface issues.
• Train users; develop SOPs and documentation.
• Coordinate with IT, operations, and customers.
• Support hardware (RF devices, laptops, printers) and network issues.
• Lead continuous improvement and change management tasks.
• Assist with UAT and site rollout cycles.

Skills

WMS experience

Inventory management

Supervisory experience

Troubleshooting

Microsoft Office

Communication skills

RF technology

Training & coaching

AI assistants familiarity

Warehouse experience

Tools

Blue Yonder WMS

SAP

Job description

DSV – Global Transport and Logistics in Independence, KY seeks a WMS Systems Supervisor to be the on-site expert for warehouse management systems, troubleshoot, and partner with IT and Operations.

The role covers system enhancements, training, and coordination with vendors; occasional travel may be required. Base pay ranges from $80,000 to $97,500, with details available in benefits and equal opportunity statements.