WMS Specialist (Distribution Center)

SiteOne Landscape Supply; Palmetto (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

401k with company match

Tuition Reimbursement

Product Discounts

Lucrative Associate Referral Program

Life Insurance and Disability

Job summary

SiteOne Landscape Supply in Palmetto, GA, is hiring an onsite Warehouse Management System Specialist to lead the launch and ongoing support of Manhattan Active at our distribution center.

The ideal candidate will have WMS implementation experience, Manhattan WMS familiarity, and a proven record of exceptional customer service while training staff and developing SOPs.

Travel up to 75% during onboarding and up to 10% thereafter; bachelor’s degree preferred; competitive pay and benefits.

Qualifications

• Experience implementing or upgrading WMS systems.
• Experience with Manhattan WMS is a plus.
• Strong customer service orientation.
• WMS-related project management experience.
• Ability to train users.

Responsibilities

• Be the on-site Super User for WMS and support staff.
• Train end-users and other WMS Super Users on WMS functionalities and best practices.
• Interpret WMS data, identify trends, and generate actionable insights.
• Support system implementation, maintenance, and upgrades.
• Develop SOPs and training materials for WMS processes.
• Collaborate with Operations leadership and IT to resolve issues.
• Test WMS functionality related to changes and upgrades.
• Provide basic to intermediate TMS support.
• Manage logistics projects with Supply Chain leadership.
• Travel up to 75% during onboarding; up to 10% travel thereafter.

Skills

WMS project management

WMS administration

Organizational skills

SQL knowledge

Customer service excellence

Verbal communication

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

High school diploma

Tools

Manhattan WMS

ERP/TMS knowledge

Job description

Company Overview

SiteOne Landscape Supplyis the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goodsfor green industry professionals, we have a long history of servingthosewho design, build, and maintain outdoor spaces – from lawns and gardens to golf courses,sport fieldsand more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory coveringirrigation,lighting,turf and landscape maintenance,hardscapes,nursery, andpest controlsupplies.

At SiteOne,we are passionate about delivering anoutstanding customer experienceandwill stop at nothing to help our customers win. We know that our associates are the key tothissuccess, and our commitment to theSiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

Position Overview

SiteOne has seen tremendous growth over the last few years, and we are expanding our distribution center network to ensure best in class service levels to our branch locations. We are looking to hire an onsite Warehouse Management System Specialist that will play an integral role in the launch and ongoing support of this new system and will be based at the distribution center located in Palmetto, GA.

This position will work with cross functional teams to implement an industry leading cloud-based Warehouse Management System called Manhattan Active. The ideal candidate will have previous experience with WMS implementation, Manhattan Associates software solutions, and a proven track record of providing exceptional customer service for a wholesale or retail organization while fostering a safe and productive work environment. Experience with new site start-up, process building, and documentation is preferred.

What you\'ll do:

• Be the on-site subject matter expert (Super User) for WMS and provide ongoing support and troubleshooting assistance to warehouse staff
• Train end-users and other WMS Super Users on WMS functionalities and best practices
• Interpret WMS data, identify trends, and generate actionable insights
• Utilize WMS to effectively support the Distribution Operation, including system implementation, system maintenance, system optimization, future system development, data analysis and reporting
• Translate business objectives into tactical systems requirements and vice versa, effectively tailoring communication based on audience
• Partner with systems and operations leadership to develop SOPs and training material on key WMS processes.
• Collaborate with Operations leadership, Inventory Control, WMS application support team, and internal IT resources to resolve system related issues
• Test WMS functionality related to process changes and system upgrades
• Make recommendations for the enhancement of the WMS to maintain the integrity of business expectations and improve operational performance standards
• Support external system integration with WMS
• Support other internal and external business units as required for WMS-related activity
• Manage logistics projects as required internally with the Supply Chain leadership team
• Provide basic to intermediate level Transportation Management System (TMS) support to the on-site transportation team

Travel:

• Up to 75% out-of-state travel during the first 90 days for onboarding; up to 10% travel thereafter

Skills We Are Seeking

• Experience managing WMS related projects, including system implementations, upgrades, and process improvement initiatives
• WMS administration management experience
• Strong organizational skills to manage timelines, resources, and stakeholder communication
• Experience with Manhattan WMS experience a plus
• Experience with SQL or other query/programming language a plus
• Functional knowledge of other supply chain management applications (ERP, IP&R, TMS, YMS, etc.) a plus
• A track record of providing superior customer service and exceeding expectations
• Strong verbal communication skills
• Bachelor\’s degree or equivalent experience preferred; high school diploma required

Compensation & Benefits:

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• DailyPay available!
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

This position requires that candidates be authorized to work in the U.S. We are unable to provide sponsorship.

Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.