WMS Implementation Specialist - Travel-Heavy Ops SME

Wafna; Santa Fe Springs (CA); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Wafna in California is seeking a Warehouse Systems Support Associate to bridge distribution center operations with the WMS project team during system rollouts. This role brings hands-on warehouse experience to support implementation, testing, training, go-live, and stabilization across multiple sites, including refrigerated, freezer, and standard environments.

The ideal candidate will document processes, run test scripts, support UAT/EUT, and train supervisors and warehouse staff to adopt new

Formación

• 2 years of hands-on warehouse operations experience in a distribution center.
• Experience documenting processes, identifying operational exceptions, and executing test scripts in UAT/EUT.
• Background in supporting WMS implementations, upgrades, go-lives, or multi-site startup is highly desirable.
• Familiarity with food distribution operations, lot control, FEFO and traceability is a plus.
• Exposure to SOPs, food safety or traceability standards such as FSMA 204 is helpful.

Responsabilidades

• Serve as operational SME between DC operations and WMS project team across receiving, putaway, inventory control, replenishment, picking, shipping, and transportation.
• Document current processes and assist in developing standardized operating procedures.
• Execute test scripts, validate system functionality, and document issues from UAT/EUT.
• Train, coach, and support supervisors and warehouse staff to drive adoption of new processes and system capabilities.
• Support execution through training, testing, go-live, and hypercare stabilization with clear cross-team communication.

Conocimientos

Warehouse operations knowledge

Training & coaching

Communication

Problem solving

Independent worker

Educación

Associate Degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or related field

Herramientas

WMS familiarity

RF scanning devices

Voice-directed technology

Mobile warehouse applications

Descripción del empleo

Wafna in California is seeking a Warehouse Systems Support Associate to bridge distribution center operations with the WMS project team during system rollouts. This role brings hands-on warehouse experience to support implementation, testing, training, go-live, and stabilization across multiple sites, including refrigerated, freezer, and standard environments.

The ideal candidate will document processes, run test scripts, support UAT/EUT, and train supervisors and warehouse staff to adopt new