WMS Rollout & Training Specialist

Wafna; Carlstadt (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

Wafna is seeking a Warehouse Systems Support Associate to bridge distribution center operations with the WMS project team during system rollouts. You bring hands-on warehouse experience to support implementation, testing, training, go‑live, and stabilization across multiple sites.

This on-site role requires flexibility to work in refrigerated, freezer, and standard environments and travel up to 75% during the program.

Qualifications

• 2 years of hands-on warehouse operations experience within a distribution center environment.
• Experience documenting processes, identifying operational exceptions, executing test scripts, and validating system functionality during UAT/EUT.
• Prior experience supporting a WMS implementation, upgrade, go-live, or as a Super User/SME.
• Background in food distribution operations, multi-site facilities, or handling specialized inventory (lot control, FEFO, traceability).
• Familiarity with WMS, RF scanning devices, voice-directed technology, or mobile warehouse applications.
• Exposure to supply chain process mapping, SOP documentation, and FSMA 204 traceability standards.
• Coaching or instructional training to train and support supervisors and warehouse staff during rollouts.
• Associate Degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or related field.

Responsibilities

• Serves as the operational SME between distribution center operations and the WMS project team across receiving, put away, inventory control, replenishment, picking, shipping, and transportation execution.
• Documents current processes, identifies exceptions and gaps, and assists in standardizing operating procedures.
• Executes test scripts, validates system functionality, and documents issues from UAT and EUT.
• Trains, coaches, and supports supervisors and warehouse associates to drive adoption of new processes and system capabilities.
• Supports go-live and hypercare stabilization with clear communication across operational teams.

Skills

Warehouse operations

UAT testing

Training & coaching

System knowledge (WMS)

RF scanning

Voice-directed tech

Process mapping

Education

Associate Degree in SCM / Logistics / related field

Tools

WMS

RF scanning devices

Voice-directed technology

Mobile warehouse apps

Job description

Wafna is seeking a Warehouse Systems Support Associate to bridge distribution center operations with the WMS project team during system rollouts. You bring hands-on warehouse experience to support implementation, testing, training, go‑live, and stabilization across multiple sites.

This on-site role requires flexibility to work in refrigerated, freezer, and standard environments and travel up to 75% during the program.