WMS Analytics & System Liaison

Penske Logistics LLC; San Antonio (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Penske Logistics LLC seeks a WMS Analyst I to serve as the on-site liaison between operations management and IT. You will lead on-site WMS configuration and provide first-tier support to DC leadership.

The role requires a Bachelor's degree or equivalent, 1+ year WMS experience, and strong analytical skills. Expect a fast-paced distribution environment with occasional travel and collaboration across vendors and IT teams.

Qualifications

• Bachelor's degree or equivalent work experience.
• One year minimum experience with a Warehouse Management System.
• Knowledge of Supply Chain, plant and/or warehouse operations.
• Ability to work in fast paced distribution environment.
• Capable of managing and executing day to day responsibilities as well as user questions/issues as they occur.
• Ability to lead through troubleshooting support issues.
• Ability to perform in a liaison role between operations and technical team members.
• Detail oriented and excellent analytical skills.
• Good verbal and written skills to communicate with associates and all levels of management.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Responsibilities

• Analyze and extract data.
• Provide technical leadership on the team to assist with support and capital project work.
• Works with management and supervision to ensure proper adoption and utilization of technology solutions. - Mentor and educate junior-senior members of the staff to level skill set.
• Form working relationships with external vendors, operations and IT team members.
• Document and communicate problem resolutions.
• Keep up-to-date on current issues across the JDA - WMS environment.
• Develop proactive efforts to improve overall environment stability and ease of support.
• Work with cross-functional support groups to resolve JDA-WMS related issues and specify enhancements.
• Various office and administrative duties, which may include data tracking, cycle counts, audit counts, and generating reports.
• Audit of counts conducted by others.
• Serve as primary support point for all end users issues/questions.
• Monitor operations & read traces (snapshot of data).
• Respond to service tickets (i.e. user access requests, system issues)
• Educating end users with regard to functionality of the technology on site
• Providing excellent customer service to internal and external customers.
• Other projects as assigned by the manager.

Skills

Analytical skills

Verbal/written communication

Interpersonal skills

Independent work

Education

Bachelor's degree or equivalent

Tools

JDA WMS

Job description

Penske Logistics LLC seeks a WMS Analyst I to serve as the on-site liaison between operations management and IT. You will lead on-site WMS configuration and provide first-tier support to DC leadership.

The role requires a Bachelor's degree or equivalent, 1+ year WMS experience, and strong analytical skills. Expect a fast-paced distribution environment with occasional travel and collaboration across vendors and IT teams.