WISe Case Manager (with Authorized Driver)

Seattle YMCA; Seattle (WA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

YMCA membership

Medical/Dental/Vision/Life insurance

Retirement with employer contributions

Mental health resources access

Paid time off (PTO)

Discounts on YMCA programs

Job summary

The Y Social Impact Center at the Seattle YMCA seeks a WISe Care Coordinator to lead youth and family teams through the wraparound process. The role involves organizing and facilitating family team meetings, coordinating care across systems, and developing individualized care plans for clients with complex needs.

Reports to the WISe Program Director and serves in WA communities. This position is with the Y Social Impact Center, part of the YMCA of Greater Seattle, serving thousands of youth,

Qualifications

• Experience with Wraparound with Intensive Services (WISe) is a plus.
• Ability to lead and coordinate multi-agency teams in social services.

Responsibilities

• Facilitates WISe team meetings and guides the team through the WISe process.
• Provides intensive case management and care coordination to 10-12 clients in WISe.
• Uses a strengths-based, family-focused, culturally competent approach.
• Creates and reviews individualized care plans and monitors progress.
• Coordinates with WISe Therapists and WISe Peer Partners.
• Construits relationships with family members and community providers.

Job description

Overview

Our Commitment to Equity

The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

The WISe (Wraparound with Intensive Services) Care Coordinator is responsible for leading the youth and family teams through the wraparound process. The care coordinator uses strong leadership skills to organize, develop and facilitate wraparound family team meetings, and is responsible for leading the team through the phases of WISe. The WISe care coordinator will work with youth and families with complex needs involved in multiple systems (criminal justice, mental health, foster care, substance use, etc.) In addition, the WISe care coordinator is responsible for developing and implementing individualized family care plans and expanding the involvement of natural team members and systems. This sometimes entails assuming a case management function, accessing formal resources, coordinating care, responding to crises, serving as an advocate, and providing documentation. The WISe care coordinator reports to the WISe Program Director.

This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center’s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.

What You Will Get From Working at The Y

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly-accruing paid time off (PTO)
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

Hiring Range: $25.00-28.00/hr Schedule: Monday-Friday, 9am-5:30pm

Responsibilities

• Facilitates WISe team meetings and guides the team through the WISe process.
• Provides intensive case management and care coordination services to a caseload of 10-12 clients enrolled in Wraparound with Intensive Services (WISe).
• Provides all services utilizing a strengths-based, family-focused, culturally competent and integrated approach.
• Creates and reviews individualized care plans and monitors for progress.
• Provides services in accordance with the Wraparound with Intensive Services (WISe) Manual.
• Works closely and collaboratively with the WISe Therapist(s) and WISe Peer Partner(s).
• Form effective working relationships with family members and all community providers, balancing differences in culture, agendas, and priorities, and expectations. Maintain professional partnerships with all community providers.
• Act as the central point of communication for the WISe team.
• Demonstrates teamwork and open communication.
• Coordinate and ensure the inclusion of the client's Youth/Family Team in the planning and decision-making process.