Wires Operations Specialist — Global Payments (Hybrid)

Atlantic Community Bankers Bank (ACBB); Glastonbury (CT); Hybrid; USD 46,000 - 49,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) with match

Generous PTO

Tuition reimbursement

Birthday holiday

Employee assistance program

Hybrid work option

Job summary

Atlantic Community Bankers Bank (ACBB) in Glastonbury, CT seeks an Operations Specialist - Wires to support domestic and international wire activity for client financial institutions and ensure timely posting and settlement.

You will investigate routine inquiries, perform OFAC verification, monitor SWIFT communications, and maintain required logs, while delivering responsive client service in line with bank procedures.

Qualifications

• High School Diploma or equivalent.
• 3+ years of bank operations or related experience.
• Experience with transaction processing, balancing, or settlement.
• Proficiency in MS Office applications.
• Excellent communication and customer service skills.
• Strong attention to detail with ability to process high-volume transactions accurately while handling multiple tasks.
• Strong verbal, mathematical and organizational skills.
• Visual and auditory skills.

Responsibilities

• Process domestic and international wire activity for client financial institutions.
• Post daily transactions and support settlement.
• Coordinate investigations and service requests.
• Maintain operational logs and respond to client inquiries.
• Monitor SWIFT and foreign exchange operations.
• Research and resolve questions and issues.
• Answer calls and emails professionally, accurately, and within expected timeframes.

Skills

Bank operations experience

Transaction processing

Attention to detail

MS Office proficiency

Customer service skills

Communication skills

Multi-tasking

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Atlantic Community Bankers Bank (ACBB) in Glastonbury, CT seeks an Operations Specialist - Wires to support domestic and international wire activity for client financial institutions and ensure timely posting and settlement.

You will investigate routine inquiries, perform OFAC verification, monitor SWIFT communications, and maintain required logs, while delivering responsive client service in line with bank procedures.