Wireless Store Leader: Unlimited Earnings & Growth

Crown Wireless Corp; Dallas (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Uncapped commissions and bonuses

Tenure increase program

Growth opportunities

Wellness package (medical, dental, vis

401(k) plan with company contribution

Paid time off

Employee discounts on accessories and

Cricket team color apparel provided

Job summary

Crown Wireless Corp in Dallas, TX is seeking a results-oriented Retail Store Manager to lead a high-energy Cricket Wireless location. Your mission: deliver an unforgettable customer experience, drive sales metrics, protect assets, and ensure store operations run smoothly.

This role offers uncapped commissions, monthly bonuses, growth opportunities, wellness benefits, 401(k), PTO, employee discounts, and brand-aligned apparel.

Qualifications

• Previous retail or customer service management required.
• Proven leadership and employee development skills.
• Attendance at off-site events during and after business hours.
• Ability to use reliable personal transportation to make daily bank runs to submit deposits.
• Ability to stand for extended periods and work flexible hours, weekends, and during peak retail selling periods.
• Tech-savvy and enjoy working with interactive technology devices.
• Collaborative, energetic and driven to close sales and hit goals.
• Independent and self-motivated team player.
• Regular physical activity will be required, e.g., setting up promotional material, changing displays.
• Must have a valid driver's license, insurance and be able to pass background.
• Must be at least 18 years of age.
• Must be able to pass background check.
• Must have a fully functioning smartphone on your first day of work.

Responsibilities

• Deliver an unforgettable customer experience each day.
• Drive your store to achieve sales metrics and goals.
• Protect company assets and ensure operational compliance.
• Keep yourself up to date on new promos, price changes and policy updates.
• Sell Cricket Wireless plans, devices, accessories and high speed internet.
• Achieve and beat sales goals for phones, accessories, plans, add-ons, retention and autopay.
• Deliver outstanding customer service from greeting to goodbye.
• Maintain store cleanliness, keep displays current and merchandise to ensure the store is well stocked and organized.
• Help customers understand Cricket products, features, and services.
• Enjoy developing and maintaining relationships with co-workers and consumers.
• Complete operational duties accurately and within required timeframes.
• Work flexible hours, weekend and holidays at various locations.
• Join in local marketing and community events to promote the brand.
• Bring the energy: Motivate your team, create a fun, engaging sales floor.
• Run a tight ship: Own opening/closing, cash handling, daily operations and store standards.
• Lead and develop: Coach and mentor sales associates: give feedback that drives results.
• Coach Up Your Team in all aspects of wireless sales and service.
• Provide positive reinforcement and training to promote the learning and growth of sales associates.
• Train for excellence: Ensure 100% completion of all required Company & Cricket training monthly and annually.
• Control Inventory: Manage receiving PO’s and returns. Communicates and process any discrepancies.
• Own the customer experience: Resolve escalations and build lasting customer relationships.
• Build the brand: Keep merchandising on point and aligned with Cricket brand standards.
• Recruit and onboard: Help hire, interview and bring new talent onto the team.
• Communicate and connect: Conduct regular staff meetings to communicate promos, goals, trends, and store performance.
• Protect the business: Uphold store safety and asset security procedures.
• Grow your market: Lead local grassroots marketing and prospecting initiatives. Solicit, coordinate, and participate in community events.

Skills

Retail management

Customer service

Leadership

Team motivation

Communication

Job description

Crown Wireless Corp in Dallas, TX is seeking a results-oriented Retail Store Manager to lead a high-energy Cricket Wireless location. Your mission: deliver an unforgettable customer experience, drive sales metrics, protect assets, and ensure store operations run smoothly.

This role offers uncapped commissions, monthly bonuses, growth opportunities, wellness benefits, 401(k), PTO, employee discounts, and brand-aligned apparel.