Wireless Sales Specialist - Uncapped Earnings Potential

Russell Cellular Inc.; Cleveland (OH); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401(k) with employer matching

Paid time off

Employee Assistance Program (EAP)

Verizon discounts

Career development and paid training

Same day pay options

Job summary

Russell Cellular is seeking a Wireless Sales Representative to help customers stay connected by combining relationship-building, problem-solving, and sales skills. You will assist with devices, plans, accessories, and services, while building lasting customer relationships through proactive service and follow-up.

The role emphasizes learning about the latest wireless products and promotions, contributing to team sales goals in a fast-paced retail setting, and supporting daily store operations

Qualifications

• Positive attitude and passion for helping customers.
• Strong interpersonal, communication, and relationship-building skills.
• Motivation to learn, grow, and succeed in a sales-driven environment.
• Comfort with technology and quick learning of new products/services.
• Flexibility to work varied schedules including evenings, weekends, and holidays.
• Retail, sales, or customer service experience is preferred but not required.
• Ability to lift up to 50lbs.

Responsibilities

• Deliver exceptional customer service with devices, wireless plans, accessories, and services.
• Ask questions, identify customer needs, and recommend personalized solutions.
• Build lasting customer relationships through outstanding service and follow-up.
• Support customers with account questions, device setup, troubleshooting, and service-related concerns.
• Generate sales opportunities through community outreach, follow-up, and local marketing initiatives.
• Maintain knowledge of the latest wireless products, services, and promotions through ongoing training.
• Assist with daily store operations, including merchandising, inventory management, cash handling, and opening/closing procedures.
• Work toward individual and team sales goals in a fast-paced retail environment.

Skills

Interpersonal skills

Communication

Relationship-building

Customer service

Flexible scheduling

Job description

Russell Cellular is seeking a Wireless Sales Representative to help customers stay connected by combining relationship-building, problem-solving, and sales skills. You will assist with devices, plans, accessories, and services, while building lasting customer relationships through proactive service and follow-up.

The role emphasizes learning about the latest wireless products and promotions, contributing to team sales goals in a fast-paced retail setting, and supporting daily store operations