Wireless Sales Pro – Commission & Growth

Tcc Wireless Llc; Niles (MI); Sur place; USD 16 531 000 - 27 552 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision

Development and growth opportunities

Résumé du poste

TCC Wireless, LLC is a T-Mobile Premium Retailer located in Niles, MI. We are hiring a Retail Sales Representative to deliver friendly, informative service and drive growth through new and existing customer accounts.

You will engage with customers, help with activations, changes and payments, and contribute to a high-energy store environment. Join a team that thrives on knowledge of the latest phones and plans, meeting monthly revenue goals, and building lasting customer relationships in a

Qualifications

• High School Diploma or GED required.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Professional, energetic, honest, patient and empathetic.
• Ability to problem solve, analyze results, plan for the future, and make good decisions.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsabilités

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Formation

High School Diploma or GED

Description du poste

TCC Wireless, LLC is a T-Mobile Premium Retailer located in Niles, MI. We are hiring a Retail Sales Representative to deliver friendly, informative service and drive growth through new and existing customer accounts.

You will engage with customers, help with activations, changes and payments, and contribute to a high-energy store environment. Join a team that thrives on knowledge of the latest phones and plans, meeting monthly revenue goals, and building lasting customer relationships in a