Wireless Sales Leader: Grow Teams & Revenue

OSL Retail Services; Fairview Township (Erie County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid vacation

Comprehensive training

Career development opportunities

Employee Assistance Program

Employee discounts (50% off wireless)

RRSP matching

Daily earnings access (Dailypay & Wiş

Job summary

OSL Retail Services is seeking a Wireless Manager to lead a Walmart Canada wireless kiosk team and elevate customer service and sales performance. You will oversee daily operations, coach staff, and drive revenue through product knowledge and superior service.

This full-time role requires retail management experience in wireless or electronics, strong leadership, and the ability to manage scheduling and budgets.

Qualifications

• Retail management experience in wireless or electronics.
• Demonstrated ability to drive team performance, sales results, and service quality.
• Strong communication and presentation skills, essential for effective leadership and customer interactions.
• Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.

Responsibilities

• Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery.
• Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation.
• Drive sales targets and performance goals by motivating the team and implementing effective sales strategies.
• Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed.
• Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards.
• Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
• Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes.
• Analyze sales figures, forecast future sales, and adapt strategies to market trends.
• Coordinate with the marketing department to implement promotional campaigns and sales initiatives.
• Ensure compliance with all company policies and procedures as well as legal regulations.
• Manage the department budget, including labor costs, supplies, and other expenses.

Skills

Leadership

Sales proficiency

Communication

Customer service

Problem-solving

Adaptability

Organizational skills

Wireless technology knowledge

Job description

OSL Retail Services is seeking a Wireless Manager to lead a Walmart Canada wireless kiosk team and elevate customer service and sales performance. You will oversee daily operations, coach staff, and drive revenue through product knowledge and superior service.

This full-time role requires retail management experience in wireless or electronics, strong leadership, and the ability to manage scheduling and budgets.