Wireless Sales Expert - Largo, FL

Consumer Cellular, Inc.; Largo (FL); On-site; USD 50,626,800 - 63,645,120; Full time

Benefits offered by this job

Medical insurance

Dental and Vision Insurance

401(k) company match

Discounted wireless plan

Paid Time Off

Job summary

A leading wireless service provider in Largo, FL is seeking a Wireless Sales Expert. This role involves working with customers to meet their needs, building relationships, and providing exceptional service. Applicants should have a high school diploma and customer service experience. Join our friendly team focused on building connections and delivering a great customer experience while earning between $17-$19/hour plus commission.

Qualifications

• At least 6 months of customer service experience.
• Experience operating a POS system and ensuring accurate transactions.
• Flexibility to work weekends.

Responsibilities

• Work directly with customers to provide product-based solutions.
• Build relationships with guests and team members.
• Document customers' accounts with notes and details.

Skills

Positive attitude

Customer service experience

MS Office proficiency

Education

High school diploma or equivalent

Job description

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At Consumer Cellular, we are redefining Retail!

Consumer Cellular is focused on going above and beyond to ensure that customers have everything they need and nothing they don’t! This commitment is anchored in our desire to have a relationship with customers that feels more like a partnership. You know what, it is more like a friendship – can we call you our friend?

A friendship requires connecting and being available when something goes wrong or when you need someone to give an extra hand of help. We are proud to have a Consumer Cellular Retail Store in your community. This is a place where you can stop by and check out the latest wireless products, and services or just visit with your friends at Consumer Cellular.

Job Summary

Consumer Cellular is adding to our team of incredible relationship builders, conversation havers, and wireless technology lovers. A key member of this team is our Retail Wireless Sales Specialist , who is responsible for working directly with our customers by listening to their needs and ensuring we provide a product-based solution. Our Wireless Sales Experts are motivated by delivering a world-class experience where the customer leaves with a smile on their face and a working phone in hand.

Our Retail Wireless Sales Specialist earns between $17-$19/hour plus uncapped commission.

What You Do In This Role

• Brand Ambassador – While orange is our color, we are best known for our outstanding customer service. You will ensure the store is comfortable, welcoming, and always open for our guests when needed. We encourage bringing your authentic self to work, each day, in such a way that it reflects our core value of Happy Employee – Happy Customer.
• Relationship Builder – You will have the opportunity to build relationships with guests, team members, and field leadership. Building a relationship requires you to be an active listener, solution-finder, and conversation initiator.
• Product and Services Enthusiast – You will receive world-class training on our products and services and you will be able to translate technology into real-world conversations. You will be able to explain a SIM card with the same clarity as how you would explain making a PB&J sandwich. You will also attend meetings, training, and connections where you can ensure you have all the knowledge needed to take the best care of guests.
• Account Management – You are responsible for setting and being available for customer appointments. You will be an investigator and problem solver when it comes to reviewing customers’ accounts and finding the best plan and offers for the customers. You also understand that record keeping is vital and are diligent in documenting customers’ accounts with notes and details.
  
  
  

What You Need To Win In This Role

• Education and Skills:
• High school diploma, or equivalent experience is required.
• Positive attitude and ability to make the customer feel like the priority.
• At least 6 months of customer service experience. Bonus points if you have worked in wireless industry.
• Experience for operating a POS system and ensuring accurate transactions.
• Proficient with MS Office suite of products (Word, Excel and PowerPoint).
  
• Schedule and Attendance:
• Flexibility to work weekends.
• Retail Store is open six to seven days a week. Hours will vary between 9 am to 6 pm most days.
  
• Physical Requirements:
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items. This includes standing for 6-8 hours.
• Requires the ability to move around the store, assist customers, and maneuver merchandise when necessary.
• Regular store cleaning including cleaning display cases, and shelves and making the store clean and safe for guest.
  
  
  

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at [phone], and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube. for tutorials, features, applications, and company news.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

• Minimum Salary: $36,750
• Maximum Salary: $46,200
  
  
  

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period*
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program
• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.
  
  
  

Pre-employment Background Check And Drug Screen Is Required.

Primary Location

United States-Florida-Largo

Job

Retail Associates

Schedule

Full-time

Travel

No

Job Posting

Aug 15, 2025

Unposting Date

Sep 15, 2025

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Telecommunications

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