Wireless Sales Advocate - Flexible Hours & Fast-Paced Growth

Cricket Wireless LLC.; Madras (OR); On-site; USD 18,000 - 21,000; Full time

Job summary

Talk4less Wireless, an authorized Cricket Wireless Dealer, is hiring a Wireless Consultant in Madras, OR. The role centers on delivering friendly customer service, learning promos, and selling wireless phones, plans and accessories in a fast-paced retail setting.

Ideal candidates have a high school diploma or GED and at least one year of retail or customer service experience. POS familiarity, cash handling, and basic computer skills are required.

Qualifications

• High school diploma/GED, or equivalent experience.
• One year of retail sales or customer service experience; wireless sales is preferred but not required.
• Management experience is not required, but preferred for moving further into store management/ownership.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.

Responsibilities

• Customer service, greeting in a friendly & timely manner, creating a positive work environment
• Being knowledgeable and proactive in learning new promos, price changes, and policy updates
• Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.
• Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
• Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
• Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
• Desire to be a part of the game-changing Cricket store team.
• Competitive drive and confidence to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.
• Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
• Deliver outstanding service striving to retain and gain customers
• Participate in outside sales events or promotions
• Work flexible hours, weekends and holidays at various locations

Skills

Customer service

Sales

Retail sales

Communication

Problem solving

Education

High school diploma/GED

Tools

Word processing

Spreadsheets

Basic computer skills

Point-of-Sale systems

Cash handling

Job description

Talk4less Wireless, an authorized Cricket Wireless Dealer, is hiring a Wireless Consultant in Madras, OR. The role centers on delivering friendly customer service, learning promos, and selling wireless phones, plans and accessories in a fast-paced retail setting.

Ideal candidates have a high school diploma or GED and at least one year of retail or customer service experience. POS familiarity, cash handling, and basic computer skills are required.