Wireless Sales Advocate - Flexible Hours

Cricket Wireless; Palm Harbor (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Talk4less Wireless in Palm Harbor, FL is seeking a Wireless Consultant to join a Cricket Wireless dealer team. You will deliver friendly customer service, learn promos, handle POS tasks, and support store operations with a focus on customer retention and satisfaction.

You must have a high school diploma or equivalent and at least one year of retail sales or customer service experience; wireless sales is a plus.

Qualifications

• High school diploma or GED, or equivalent experience.
• One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.

Responsibilities

• Customer service, greeting in a friendly & timely manner, creating a positive work environment
• Being knowledgeable and proactive in learning new promos, price changes, and policy updates
• Proficiency in administrative and operational tasks - filing paperwork and forms, being communicative with management to resolve issues, etc.
• Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
• Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
• Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
• Desire to be a part of the game-changing Cricket store team.
• Competitive drive and confidence to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.
• Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
• Deliver outstanding service striving to retain and gain customers
• Participate in outside sales events or promotions
• Work flexible hours, weekends and holidays at various locations

Skills

Word processing

Spreadsheets

Basic computer skills

Troubleshooting

Point-of-Sale systems

Cash handling

Education

High school diploma/GED, or equivalent experience

Job description

Talk4less Wireless in Palm Harbor, FL is seeking a Wireless Consultant to join a Cricket Wireless dealer team. You will deliver friendly customer service, learn promos, handle POS tasks, and support store operations with a focus on customer retention and satisfaction.

You must have a high school diploma or equivalent and at least one year of retail sales or customer service experience; wireless sales is a plus.