Part-Time Wireless Sales Advocate | Flexible Hours

Cricket Wireless; Federal Way (WA); On-site; USD 23,000 - 25,000; Full time

Job summary

Talk4less Wireless, a Cricket Wireless dealer in Federal Way, WA, is seeking energetic wireless sales consultants to deliver outstanding customer service and drive sales in a fast-paced retail environment.

The role requires at least a high school diploma and about one year of retail sales or customer service experience. Training on promos and policies will be provided, and opportunities for advancement exist within the store team.

Qualifications

• High school diploma/GED, or equivalent experience.
• One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required.
• Management experience is not required, but preferred for moving further into store management/ownership.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.

Responsibilities

• Customer service, greeting in a friendly & timely manner, creating a positive work environment.
• Being knowledgeable and proactive in learning new promos, price changes, and policy updates.
• Proficiency in administrative and operational tasks - filing paperwork and forms, being communicative with management to resolve issues, etc.
• Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards.
• Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured.
• Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
• Desire to be a part of the game-changing Cricket store team.
• Competitive drive and confidence to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.
• Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
• Deliver outstanding service striving to retain and gain customers
• Participate in outside sales events or promotions
• Work flexible hours, weekends and holidays at various locations

Skills

Customer service

Retail sales

Communication

Education

High school diploma/GED

Tools

Word processing

Spreadsheets

Basic computer skills

Troubleshooting

Point-of-Sale systems

Cash handling

Job description

Talk4less Wireless, a Cricket Wireless dealer in Federal Way, WA, is seeking energetic wireless sales consultants to deliver outstanding customer service and drive sales in a fast-paced retail environment.

The role requires at least a high school diploma and about one year of retail sales or customer service experience. Training on promos and policies will be provided, and opportunities for advancement exist within the store team.