Wireless Retail Store Leader – Inspire Sales & Service

Archtelecom; Farmington (NM); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Health Benefits

Discounted T-Mobile Plan

Career advancement opportunities

Job summary

Arch Telecom’s Retail Store Manager (RSM) leads a retail team to deliver exceptional customer experiences, drive sales, and ensure store performance. You’ll guide demonstrations of the latest devices and services, train staff, and execute in-store programs while maintaining a high-energy environment that reflects Arch Telecom’s brand values.

The role requires strong leadership, communication, and a passion for customer service in a fast-paced setting.

Qualifications

• Must have wireless sales experience and strong leadership.
• Excellent communication and customer service skills.
• Be at least 18 years old with a high school degree or GED.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Lead a retail team to meet or exceed sales goals.
• Provide hands-on demonstrations of devices and services in-store.
• Ensure smooth store operations and adherence to programs and initiatives.
• Develop relationships with customers and convert leads into sales.
• Deliver first-class customer experience and resolve issues promptly.

Skills

Leadership

Sales drive

Communication

Customer service

Education

High school diploma or GED

Job description

Arch Telecom’s Retail Store Manager (RSM) leads a retail team to deliver exceptional customer experiences, drive sales, and ensure store performance. You’ll guide demonstrations of the latest devices and services, train staff, and execute in-store programs while maintaining a high-energy environment that reflects Arch Telecom’s brand values.

The role requires strong leadership, communication, and a passion for customer service in a fast-paced setting.