Wireless Retail Store Lead

Victra - Verizon Authorized Retailer; Sparks (NV); On-site; USD 19,000 - 39,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, and Vision Insurance

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

Disaster Relief

Referral Bonus

Frequent Contests

Career growth award

Job summary

Victra is hiring an Assistant General Manager in Sparks, NV to lead store teams, drive sales targets, and create an outstanding customer experience. You will coach staff, manage daily operations, and ensure high standards of service while upholding Victra's performance expectations.

The role emphasizes leadership on the sales floor, mentoring associates, and owning both personal and team performance. Evening and weekend availability are typical expectations.

Qualifications

• Background in customer service within the retail, wireless, or related service industries preferred.
• 1–2 years of customer service or leadership experience is required.
• Legally authorized to work in the United States.

Responsibilities

• Hire, train, and develop store talent to deliver great customer experiences.
• Lead by example on the sales floor and coach the team.
• Own the store's sales performance and daily targets.
• Manage store operations and scheduling to meet commitments.
• Resolve customer issues and support the sales process.
• Set daily/weekly/monthly goals with the team.

Skills

Customer service

Leadership

Sales goals

Communication

Interview skills

Education

High school diploma or GED

Job description

Victra is hiring an Assistant General Manager in Sparks, NV to lead store teams, drive sales targets, and create an outstanding customer experience. You will coach staff, manage daily operations, and ensure high standards of service while upholding Victra's performance expectations.

The role emphasizes leadership on the sales floor, mentoring associates, and owning both personal and team performance. Evening and weekend availability are typical expectations.