Wireless Retail Specialist: Build Relationships & Sell

Consumer Cellular, Inc.; Katy (TX); On-site; USD 50,627,000 - 63,645,000; Full time

Benefits offered by this job

Health insurance

401(k) company match

Paid Time Off

Job summary

Consumer Cellular is seeking a Retail Associate in Katy, TX. You will greet guests, help them choose devices and plans, and build long-lasting relationships in a living-room-like store environment.

The role emphasizes service over transactions and offers opportunities for commissions and career growth. We value flexibility, including evenings and weekends, with a base wage around $19–$20 per hour and an uncapped commission potential.

Qualifications

• High school diploma is required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evening and weekends.

Responsibilities

• Greet guests and create a welcoming store environment with a focus on customer service.
• Confidently sell devices, plans, and services; translate technology into simple conversations.
• Stay current on promotions, product updates, and tools to achieve individual and team goals.
• Manage guest appointments and review customer accounts to recommend plans and offers, delivering a professional experience.

Skills

Retail customer service

Sales goals

POS system

Microsoft Office

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Consumer Cellular is seeking a Retail Associate in Katy, TX. You will greet guests, help them choose devices and plans, and build long-lasting relationships in a living-room-like store environment.

The role emphasizes service over transactions and offers opportunities for commissions and career growth. We value flexibility, including evenings and weekends, with a base wage around $19–$20 per hour and an uncapped commission potential.