Wireless Retail: Relationship Builder & Sales Pro

Consumer Cellular, Inc.; Indiana (PA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision insurance

401(k) company match

Discounted Consumer Cellular wireless?

Paid Time Off

Holidays and floating days

FSA for health and dependent care

Life and AD&D insurance

Long-Term Disability

Education reimbursement

Employee rewards program

Job summary

Consumer Cellular is seeking a Retail Associates in Louisiana Monroe to greet guests, build relationships, and guide them through selecting devices and plans with a focus on service over transactions.

The role features a full-time schedule with base pay plus uncapped commissions, location in a growing national store network, and opportunities for leadership development and career progression.

Qualifications

• High school diploma required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.

Responsibilities

• Brand Ambassador – create a welcoming store environment and model positivity and outstanding customer service.
• Relationship Builder – build meaningful connections with guests and team members to drive loyalty.
• Product and Services Enthusiast – stay current on devices, plans, promotions, and tools to meet performance goals.
• Account Management – manage guest appointments and review customer accounts to propose best plans and offers.

Skills

Retail customer service

Sales goals

POS operations

Microsoft Office

Education

High school diploma

Tools

POS system

Job description

Consumer Cellular is seeking a Retail Associates in Louisiana Monroe to greet guests, build relationships, and guide them through selecting devices and plans with a focus on service over transactions.

The role features a full-time schedule with base pay plus uncapped commissions, location in a growing national store network, and opportunities for leadership development and career progression.