Wireless Retail Sales Representative- Gateway - Brooklyn

RedLion Mobile; New York (NY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid training

Monthly commissions

Internal promotions

Growth programs

Annual all-expenses-paid trip

Job summary

RedLion Mobile is hiring Retail Sales Representatives to join our fast-growing telecommunications team. You will work in our retail stores, engaging customers, presenting telecom products, and helping residents connect to internet, mobile, TV, and voice services.

The role emphasizes upselling, meeting sales targets, and delivering a positive customer experience in a fast-paced environment. Flexible schedules including evenings and weekends are required, with opportunities for commissions and

Qualifications

• 1+ year of customer-facing sales experience preferred.
• Experience in wireless/mobile sales or cable/internet sales strongly preferred.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Engage customers and present telecommunications products and services proactively.
• Identify customer needs and recommend the right products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Explain products, pricing, and promotions clearly to customers.
• Collaborate with team to maintain a positive, performance-driven store culture.

Skills

Customer engagement

Upselling

Communication

Sales targets

Team collaboration

Flexibility

Education

High school diploma or GED

Job description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.

• Must be able to proactively approach shoppers in a retail sales environment, upsell and cross-sell effectively, clearly explain plans and promotions, and build repeat-customer relationships.
• Must be eligible to work in the United States.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to support nearby store locations within a 35-mile radius and have reliable transportation.
• Must be able to stand for extended periods of time and lift up to 35 lbs.
• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred; experience in wireless/mobile sales, cable or internet sales, big-box retail sales, or other commission-based in-store sales, and experience working to sales quotas or commission targets in a retail setting, are strongly preferred.
• A high school diploma or GED is preferred.

Perks & Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers