Wireless Retail Sales Pro — Ocala, FL (FT)

Tcc-Wireless; Ocala (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Development opportunities

Job summary

TCC Wireless in Ocala, FL is seeking a driven Retail Sales Representative to join our T-Mobile Premium Retailer team. You’ll help customers explore devices and plans, deliver friendly service, and drive store revenue through new and existing accounts.

This full-time role offers base pay plus commission, bilingual English/Spanish preferred, and opportunities for development within a fast-paced, energetic retail environment.

Qualifications

• 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Fluency in English/Spanish is required (Bilingual).

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Explores customer needs regarding their experience with service activations, changes and bill payments, equipment replacement, selling accessories and plan changes.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Skills

Bilingual: English/Spanish

Customer service

Retail sales

Education

High School Diploma or GED

Job description

TCC Wireless in Ocala, FL is seeking a driven Retail Sales Representative to join our T-Mobile Premium Retailer team. You’ll help customers explore devices and plans, deliver friendly service, and drive store revenue through new and existing accounts.

This full-time role offers base pay plus commission, bilingual English/Spanish preferred, and opportunities for development within a fast-paced, energetic retail environment.