Wireless Retail Relationship & Product Specialist

Consumer Cellular, Inc.; Huntsville (AL); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) company match

Paid Time Off

Holidays & PTO

Job summary

Consumer Cellular, Inc. is hiring a Wireless Retail Sales Specialist in Huntsville, AL to help guests choose devices and plans while delivering a human, relationship-driven shopping experience.

The role emphasizes serving customers with patience, building loyalty, and promoting a living-room-like store ambiance. The position offers a wage of $19.00-$20.00 per hour with uncapped commission and a modified full-time schedule of 30–39 hours per week.

Qualifications

• High school diploma required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Responsibilities

• Brand Ambassador – create a welcoming store environment and value every guest.
• Relationship Builder – build meaningful connections and guide interactions toward solutions.
• Product and Services Enthusiast – confidently sell devices, plans and services and stay current on promotions.
• Account Management – manage guest appointments and review customer accounts to recommend best plans and offers.

Skills

Retail customer service

Sales goals

POS system

Microsoft Office

Flexible availability

Physical ability

Store navigation

Education

High school diploma

Tools

POS system

MS Office (Word/Excel/PowerPoint)

Job description

Consumer Cellular, Inc. is hiring a Wireless Retail Sales Specialist in Huntsville, AL to help guests choose devices and plans while delivering a human, relationship-driven shopping experience.

The role emphasizes serving customers with patience, building loyalty, and promoting a living-room-like store ambiance. The position offers a wage of $19.00-$20.00 per hour with uncapped commission and a modified full-time schedule of 30–39 hours per week.