Wireless Retail Relationship Builder

Consumer-Cellular; Cuyahoga Falls (OH); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

PTO

Employee discounts

Holidays & PTO

Job summary

Consumer Cellular is seeking a Wireless Retail Sales Specialist in Cuyahoga Falls, OH. You will guide guests through device and plan choices, building relationships that turn first-time visitors into loyal customers.

The role emphasizes exceptional customer service, in-store engagement, and staying current on promotions and tools to meet team goals. Salary starts with hourly pay and uncapped commission, with a full-time schedule.

Qualifications

• High school diploma is required.
• Minimum 6 months of retail customer service experience.
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with accuracy.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform store tasks.

Responsibilities

• Brand Ambassador – create a welcoming store environment and value guests.
• Relationship Builder – build connections with guests, team and leadership.
• Product and Services Enthusiast – confidently sell devices, plans and services.
• Account Management – manage guest appointments and review accounts.

Skills

Retail sales

Customer service

POS system

Microsoft Office

Flexible availability

Communication skills

Education

High school diploma

Tools

POS system

Job description

Consumer Cellular is seeking a Wireless Retail Sales Specialist in Cuyahoga Falls, OH. You will guide guests through device and plan choices, building relationships that turn first-time visitors into loyal customers.

The role emphasizes exceptional customer service, in-store engagement, and staying current on promotions and tools to meet team goals. Salary starts with hourly pay and uncapped commission, with a full-time schedule.