Wireless Network Field Engineer

ZipRecruiter; New York (NY); On-site; USD 85,000 - 100,000; Full time

Job summary

A leading company in the real estate sector is seeking a Wireless Network Field Engineer to enhance network performance in New York City. The ideal candidate will navigate complex challenges in network operations and possess expertise in cutting-edge wireless technologies. This role involves significant troubleshooting responsibilities and necessitates flexibility to respond under pressure in a 24/7 operational environment. Join a mission-driven firm dedicated to providing community connectivity and superior customer experiences.

Qualifications

• Minimum 3 years of experience in network operations or wireless systems.
• Proficient in network telemetry tools and scripting for automation.
• Strong knowledge of wireless technologies and network protocols.

Responsibilities

• Monitor network stability using advanced tools.
• Diagnose and resolve issues in network infrastructure.
• Conduct on-site technical interventions for installations.

Skills

Network telemetry tools

Networking protocols

Wireless technologies

Scripting skills

Linux system administration

Education

Bachelor's degree in a related field

Tools

Grafana

Prometheus

Docker

Job description

Job DescriptionJob Description

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Fairstead's commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.

Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.

Fairstead's Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships

Affordable internet access is a right: It is a necessary utility in our communities, just like water or heat. You need it for work, school, checking the latest weather report, streaming your favorite shows, and staying connected to loved ones. ResiBridge delivers reliable, fast, and affordable high-speed broadband options that meet your budget.

ResiBridge is an independent Internet Service Provider of low-cost connectivity options that make sure you can stay connected at an affordable price. It's easy: We deliver a router to your home, with free installation, to get you connected. ResiBridge is currently serving Covington Kentucky and the New York City metro area including Newark, New Jersey with other cities following shortly.

ResiBridge designs, builds, and operates a hybrid network of fiber optic and high-capacity wireless links for multi-dwelling units (MDUs). We are pushing the limits of available technology and over-delivering lightning-fast bandwidth using equipment only previously seen on commercial buildings. ResiBridge prides itself in delivering a superior customer experience, from sign-up, to installation, to industry-leading customer care.

ResiBridge is seeking a highly skilled and motivated Wireless Network Field Engineer to join our dynamic and fast-paced team. This role is pivotal in maintaining network reliability, troubleshooting issues, and ensuring optimal performance across our infrastructure. The successful candidate will combine technical expertise in networking with a proactive approach to field-based maintenance and support within New York City and its boroughs. The ideal candidate will possess a strong understanding of network protocols, advanced wireless technologies, and field operations, demonstrate a proven ability to resolve complex technical challenges, and thrive under pressure in both collaborative and independent settings. This position requires approximately 20% travel and may involve off-hours deployments.

Responsibilities:

• Proactively monitor and ensure network stability utilizing advanced tools such as Grafana, Prometheus, and Wireshark.
• Diagnose and resolve network issues related to routers, switches, and high-capacity wireless bridge systems.
• Execute Linux system administration tasks and manage Docker container environments.
• Develop and maintain comprehensive documentation for network configurations, processes, and incident responses.
• Streamline operations through the development of automation scripts using Python and Bash.
• Conduct on-site technical interventions, including:
• Installing, upgrading, and patching network infrastructure, including OLTs, ONTs, and high-capacity wireless bridges.
• Setting up and configuring wireless systems, including 5GHz, 24GHz, 60GHz, and 70/80GHz mmWave technologies.
• Performing structured cabling installations and testing at data centers and customer locations.
• Managing hardware installations, replacements, and configurations for critical network infrastructure.
• Collaborating with vendors for on-site technical support.
• Optimize wireless links by analyzing and configuring radio parameters, including channel capacity, frequency coordination, and beam alignment.
• Remain current with emerging technologies and best practices to continuously enhance network performance and efficiency.

Qualifications:

• Bachelor's degree in a related field or equivalent professional experience.
• Minimum of 3 years of experience in network operations, wireless bridge systems, or related roles.
• Proficiency in network telemetry tools (Grafana, Prometheus, rsyslog, NetBox).
• Advanced knowledge of networking protocols (TCP/IP, HTTP, DNS, DHCP, SNMP, BGP) and routing/switching concepts.
• Expertise in wireless technologies, including 5GHz, 24GHz, 60GHz, and 70/80GHz mmWave, with a solid understanding of link optimization techniques.
• Hands-on experience with Linux system administration and containerization technologies (Docker).
• Strong scripting skills with Python and Bash for automation.
• Familiarity with cloud platforms such as AWS.
• Knowledge of network security best practices.
• Demonstrated ability to manage multiple tasks effectively and solve complex problems collaboratively and independently.
• Excellent written and verbal communication skills with a detail-oriented approach to documentation.
• Physically capable of lifting and transporting equipment weighing up to 50 lbs.
• Valid driver's license with the ability to travel throughout New York City as needed.

Work Environment:

• This position operates in a 24/7 NOC environment. Candidates must be willing to work flexible hours, including nights, weekends, and holidays as required.
• This role may require occasional travel to data centers or client sites.

Exact compensation may vary based on skills, experience, and location.

Salary Range$85,000—$100,000 USD

in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

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https://fairstead.com/privacy-policy/