A prominent consulting and outsourcing firm in Greensboro seeks a skilled networking support specialist to manage Wireless LAN implementations and troubleshoot connectivity issues. The role requires expertise in Cisco Wireless LAN Controllers and related technologies. Candidates should demonstrate strong problem-solving abilities and a proactive approach to customer support. This position offers opportunities for professional growth in a dynamic IT consulting environment.
Qualifications
Experience in implementation and troubleshooting of Wireless LAN Controllers.
Hands-on knowledge required on Cisco AP models like 3600, 3700, and 3800.
Expertise in RF planning and validation for indoor and outdoor deployments.
Responsibilities
Assist customers with hardware/software troubleshooting for Wireless LANs.
End-to-end ownership of customer service requests.
Plan and design wireless solutions based on customer requirements.
Skills
Implementation of Wireless LAN Controller
Troubleshooting Wireless LAN issues
Knowledge of routing and switching protocols
Self-motivation and ownership
Tools
Cisco Wireless LAN Controller
Cisco Prime Infrastructure
Job description
A prominent consulting and outsourcing firm in Greensboro seeks a skilled networking support specialist to manage Wireless LAN implementations and troubleshoot connectivity issues. The role requires expertise in Cisco Wireless LAN Controllers and related technologies. Candidates should demonstrate strong problem-solving abilities and a proactive approach to customer support. This position offers opportunities for professional growth in a dynamic IT consulting environment.