Wireless Expert: Tech Guide & Customer Advocate

N.Y. Connection, Inc.; West Point (MS); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid training

Vision insurance

Job summary

N.Y. Connection, Inc. is seeking a Wireless Expert in West Point, MS to help customers stay connected with the latest wireless technology while delivering exceptional service and building trust.

The role focuses on understanding customer needs and recommending suitable devices, plans, and accessories. As part of a dynamic retail team, you will process transactions, maintain displays, stay informed about promotions, and work flexible hours including evenings and weekends to meet sales goals.

Qualifications

• 1-3 years retail/customer-facing/sales experience preferred.

Responsibilities

• Greet and assist customers with enthusiasm, professionalism, and product knowledge
• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle
• Process sales transactions and activations accurately and efficiently
• Maintain in-store visual standards and product displays
• Stay up-to-date on the latest devices, promotions, and Verizon services
• Meet or exceed sales goals and performance metrics
• Educating and engaging customers through product demonstrations

Job description

N.Y. Connection, Inc. is seeking a Wireless Expert in West Point, MS to help customers stay connected with the latest wireless technology while delivering exceptional service and building trust.

The role focuses on understanding customer needs and recommending suitable devices, plans, and accessories. As part of a dynamic retail team, you will process transactions, maintain displays, stay informed about promotions, and work flexible hours including evenings and weekends to meet sales goals.