Wireless Expert: Tech Advocate & Customer Connector

N.Y. Connection, Inc.; Mansfield (LA); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid training

Vision insurance

Job summary

N.Y. Connection, Inc. in Mansfield, LA is seeking a Wireless Expert to help customers stay connected with the latest technology and deliver outstanding service. The ideal candidate is enthusiastic about helping customers and understands the latest products and plans.

You will greet customers, assess needs, recommend devices and plans, process transactions, and keep displays fresh. This full-time role offers competitive pay, benefits, and growth opportunities.

Qualifications

• Previous retail or customer service experience preferred (wireless or tech experience a plus)
• Friendly, confident, and motivated to achieve results
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including evenings and weekends

Responsibilities

• Greet and assist customers with enthusiasm, professionalism, and product knowledge
• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle
• Process sales transactions and activations accurately and efficiently
• Maintain in-store visual standards and product displays
• Stay up-to-date on the latest devices, promotions, and Verizon services
• Meet or exceed sales goals and performance metrics
• Educating and engaging customers through product demonstrations

Skills

Retail sales

Job description

N.Y. Connection, Inc. in Mansfield, LA is seeking a Wireless Expert to help customers stay connected with the latest technology and deliver outstanding service. The ideal candidate is enthusiastic about helping customers and understands the latest products and plans.

You will greet customers, assess needs, recommend devices and plans, process transactions, and keep displays fresh. This full-time role offers competitive pay, benefits, and growth opportunities.