Wireless Expert – Customer-Centric Tech Advisor

N.Y. Connection, Inc.; Columbus (MS); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid training

Vision insurance

Job summary

N.Y. Connection, Inc. is seeking a Wireless Expert to help customers stay connected with the latest technology while delivering exceptional service and building trust. You will greet customers, demonstrate devices, and guide them to suitable wireless plans and accessories.

The role emphasizes sales targets, product knowledge, and ongoing learning through paid training and career development opportunities. Flexible scheduling includes evenings and weekends.

Qualifications

• 1-3 years retail/customer-facing/sales experience preferred.

Responsibilities

• Greet and assist customers with enthusiasm, professionalism, and product knowledge
• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle
• Process sales transactions and activations accurately and efficiently
• Maintain in-store visual standards and product displays
• Stay up-to-date on the latest devices, promotions, and Verizon services
• Meet or exceed sales goals and performance metrics
• Educating and engaging customers through product demonstrations

Skills

Customer service

Retail sales

Communication

Job description

N.Y. Connection, Inc. is seeking a Wireless Expert to help customers stay connected with the latest technology while delivering exceptional service and building trust. You will greet customers, demonstrate devices, and guide them to suitable wireless plans and accessories.

The role emphasizes sales targets, product knowledge, and ongoing learning through paid training and career development opportunities. Flexible scheduling includes evenings and weekends.