Wireless Experience Specialist — Training & Discounts

N.Y. Connection, Inc.; Charleston (IL); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid training

Vision insurance

Job summary

N.Y. Connection, Inc. is seeking a Wireless Expert to help customers stay connected with the latest technology while delivering exceptional service and building trust.

You will greet customers, recommend wireless products and plans, and process sales with accuracy in a fast-paced retail environment. This full-time role offers opportunities to grow within a team‑oriented setting and stay informed about the newest devices and promotions.

Qualifications

• 1-3 years retail/customer-facing/sales experience preferred.
• Friendly, confident, and motivated to achieve results.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet and assist customers with enthusiasm, professionalism, and product knowledge
• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle
• Process sales transactions and activations accurately and efficiently
• Maintain in-store visual standards and product displays
• Stay up-to-date on the latest devices, promotions, and Verizon services
• Meet or exceed sales goals and performance metrics
• Educating and engaging customers through product demonstrations

Skills

Customer service

Communication

Sales

Flexible scheduling

Job description

N.Y. Connection, Inc. is seeking a Wireless Expert to help customers stay connected with the latest technology while delivering exceptional service and building trust.

You will greet customers, recommend wireless products and plans, and process sales with accuracy in a fast-paced retail environment. This full-time role offers opportunities to grow within a team‑oriented setting and stay informed about the newest devices and promotions.