Wireless Customer Service & Sales Specialist

524 INC

Kentucky

On-site

USD 30,000 - 42,000

Full time

14 days+

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Job summary

524 Inc. is hiring a Customer Service and Sales Representative in Kentucky. You will interact with people from diverse backgrounds, build rapport, and address inquiries with a friendly, solutions-focused approach.

The role emphasizes responsive service, accurate data handling, and multi-tasking in a fast-paced environment. An energetic sales attitude and strong time management help you thrive while supporting customers and growing with our team.

Qualifications

Relevant sales experience desired.
Must possess an energetic sales attitude.
Efficient time management and organizational skills.
High level of integrity, motivation, and enthusiasm.
Deadline and detailed oriented.

Responsibilities

Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
Provide excellent customer service through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
Troubleshoot technology, equipment and system problems while educating the customer on support options and steps being taken to resolve the issue
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge
Use technology to source and input customer data accurately as related to the inquiry