Wireless Customer Experience Specialist

T-MOBILE USA, Inc.; Kihei (HI); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Employee stock grants

Paid time off and holidays

Tuition assistance

Job summary

T-MOBILE USA, Inc. is looking for Mobile Associates in Kihei to engage with customers and support their technology needs. This role requires strong customer service skills and the ability to work in a fast-paced retail environment.

Successful candidates will receive competitive pay and benefits, including medical, dental, 401(k), paid time off, and stock grants. Join T-Mobile to become part of a team that focuses on customer satisfaction and continuous learning.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States.
• 6 months of customer service or sales experience preferred.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Utilize digital tools for product features and service plans.
• Complete required training in retail processes and wireless technology.
• Collaborate with colleagues to enhance customer experience.

Skills

Customer service

Sales ability

Digital tool usage

Problem resolution

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is looking for Mobile Associates in Kihei to engage with customers and support their technology needs. This role requires strong customer service skills and the ability to work in a fast-paced retail environment.

Successful candidates will receive competitive pay and benefits, including medical, dental, 401(k), paid time off, and stock grants. Join T-Mobile to become part of a team that focuses on customer satisfaction and continuous learning.