Wire Transfer Associate

First Bancorp Inc; Maine; On-site; USD 35,000 - 50,000; Full time

Job summary

First Bancorp Inc in Maine seeks a detail-oriented wire transfer processor responsible for handling domestic and international wire transfers. You will ensure accuracy in requests and maintain communication with customers and branch staff.

The role requires a high school diploma and a customer-first attitude. Experience in banking or financial services is advantageous but not necessary. Join us to make a difference in managing wire requests effectively.

Qualifications

• Detail-oriented with a focus on accuracy.
• Ability to work calmly under pressure.
• Experience with banking or financial services is a plus.

Responsibilities

• Process domestic and international wire transfers accurately.
• Verify requests to prevent errors.
• Maintain deadlines for wire transfers.
• Assist customers with inquiries about wire requests.
• Monitor for fraudulent activities.

Skills

Attention to detail

Customer service

Computers and Microsoft Office

Communication skills

Education

High school diploma or equivalent

Job description

What you’ll do

Process wires. Send and receive domestic and international wire transfers, making sure every detail is correct before money moves.

Verify before you send. Confirm requests are genuine using callbacks and our verification steps. This is the most important part of the job. A wire that goes out wrong is hard to get back.

Hit the deadlines. Wires have firm daily cutoff times. You'll keep transfers moving so nothing misses the window.

Help people. Answer calls and emails from branch staff and customers about wire requests, status, and questions, and give them clear answers.

Watch for fraud. Learn to spot suspicious requests and scams (wire fraud is a constant target) and flag them to the right people before money leaves.

Keep clean records. Document each wire accurately and follow the procedures that keep us compliant.

Pitch in. Other tasks as the team needs them.

What we’re looking for

• High school diploma or equivalent
• Comfortable with computers, Microsoft Office, and learning new systems
• Strong attention to detail and accuracy. Numbers and names have to be exactly right
• Calm and reliable under time pressure
• A customer-first attitude with both coworkers and customers
• Clear, friendly communication

Banking or financial services experience is a plus, but not required. If you're detail-oriented, dependable, and like work where precision matters, we want to talk to you.