Associate, Banking Operations

Charles Schwab Corporation; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Charles Schwab Corporation in Orlando invites you to join our Banking Operations team as a Wires Associate. You will process domestic and international wire transfers with speed and accuracy, while maintaining strict controls and risk awareness.

This role requires attention to detail, the ability to follow procedures precisely, and collaboration with risk and operations partners to resolve issues and meet cut-off times.

Qualifications

• High school diploma or equivalent.
• 1+ year of experience in banking operations, money movement, or financial services.
• Strong attention to detail and ability to work accurately under time pressure.
• Ability to follow procedures precisely while exercising sound judgment.
• Basic understanding of banking risk, controls, and compliance concepts.
• Proficiency in standard business applications and ability to learn new systems quickly.

Responsibilities

• Process incoming and outgoing domestic and international wire transfers accurately and timely, following approved procedures and service‑level expectations.
• Review wire instructions for completeness, accuracy, and validity prior to execution.
• Ensure wires are processed within cut‑off times and prioritize time‑sensitive or high‑risk transactions appropriately.
• Identify potential risk indicators, including fraud red flags, unusual activity, dollar thresholds, and exception conditions.
• Adhere to all internal controls, regulatory requirements, and audit standards related to wire processing.
• Escalate suspicious, complex, or high‑risk wire activity to appropriate leaders or risk partners in a timely manner.
• Maintain a high level of accuracy and quality in wire processing to minimize rework, client impact, and operational risk.
• Follow documented procedures and job aids; remain current on updates to policies, controls, and workflows.
• Partner effectively with teammates, team leads, and cross‑functional partners to resolve issues and complete transactions.
• Communicate clearly and professionally when researching discrepancies or resolving wire‑related inquiries.
• Maintain proficiency in wire systems, tools, and platforms used for processing and review.
• Actively participate in training, coaching, and upskilling opportunities related to wire operations and risk management.
• Demonstrate accountability for personal performance, accuracy, and adherence to standards.

Skills

Attention to detail

Work under time pressure

Follow procedures precisely

Judgment under risk

Business apps proficiency

Learn new systems

Education

High school diploma or equivalent

Job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in‑office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

The Banking Operations Associate Wires is responsible for processing incoming and outgoing domestic and international wire transfers with accuracy, urgency, and strong risk awareness. This role operates in a fast‑paced, high‑risk money movement environment and plays a critical role in protecting clients and the firm by adhering to established policies, procedures, and regulatory requirements. The associate is expected to exercise sound judgment, identify potential risk or fraud indicators, and upscale issues appropriately.

• Process incoming and outgoing domestic and international wire transfers accurately and timely, following approved procedures and service‑level expectations.
• Review wire instructions for completeness, accuracy, and validity prior to execution.
• Ensure wires are processed within cut‑off times and prioritize time‑sensitive or high‑risk transactions appropriately.
• Identify potential risk indicators, including fraud red flags, unusual activity, dollar thresholds, and exception conditions.
• Adhere to all internal controls, regulatory requirements, and audit standards related to wire processing.
• Escalate suspicious, complex, or high‑risk wire activity to appropriate leaders or risk partners in a timely manner.
• Maintain a high level of accuracy and quality in wire processing to minimize rework, client impact, and operational risk.
• Follow documented procedures and job aids; remain current on updates to policies, controls, and workflows.
• Partner effectively with teammates, team leads, and cross‑functional partners (e.g., risk, fraud, supervision and controls) to resolve issues and complete transactions.
• Communicate clearly and professionally when researching discrepancies or resolving wire‑related inquiries.
• Maintain proficiency in wire systems, tools, and platforms used for processing and review.
• Actively participate in training, coaching, and upskilling opportunities related to wire operations and risk management.
• Demonstrate accountability for personal performance, accuracy, and adherence to standards.

What you have

Required Qualifications

• High school diploma or equivalent
• 1+ year of experience in banking operations, money movement, or financial services
• Strong attention to detail and ability to work accurately under time pressure
• Ability to follow procedures precisely while exercising sound judgment
• Basic understanding of banking risk, controls, and compliance concepts
• Proficiency in standard business applications and ability to learn new systems quickly

Preferred Qualifications

• Prior experience processing wire transfers or ACH transactions
• Familiarity with domestic and international wire regulations and cut‑off requirements
• Experience working in a high‑volume or high‑risk operational environment

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.