Wire Specialist II

Triad Bank; St. Louis (MO); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Snack/Drink Room

Job summary

Triad Bank in Creve Coeur, MO is seeking a Full-Time Wire Specialist II to handle domestic and international transfers with precision, delivering reliable service to clients. You will verify details, maintain records for audits, and collaborate with teammates to resolve inquiries in a compliant environment.

You will stay current with banking regulations and pursue process improvements to enhance efficiency while upholding our commitment to customer-centric service.

Qualifications

• Attention to detail is essential for accurate wire transfers and customer trust.
• Strong communication skills are required to explain transfers and gather information from clients.
• Analytical problem-solving abilities help identify and resolve transfer discrepancies and regulatory issues.
• Empathy and a customer-centric mindset guide interactions with clients and colleagues.

Responsibilities

• Process domestic and international wire transfers with accuracy.
• Verify transaction details to ensure compliance with banking regulations.
• Collaborate with team members and other departments to address inquiries and resolve issues.
• Maintain meticulous records of all transactions for audit purposes.
• Identify and implement process improvements to enhance operational efficiency.

Skills

Attention to detail

Communication skills

Analytical problem-solving

Empathy

Job description

Join Triad Bank as a Full-Time Wire Specialist II and be a key player in our dedicated team located in Creve Coeur. This onsite position allows you to directly engage with clients, providing essential wire transfer services that enhance customer satisfaction and loyalty. By working in a traditional and professional environment, you will develop invaluable skills in problem-solving and customer-centric service. With a competitive salary ranging from $50,000 to $54,000, you will be rewarded for your expertise and commitment to excellence.

If you have a passion for empathetic service and integrity, this role offers the opportunity to make a real impact in the banking industry. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Snack/Drink Room. Don't miss your chance to elevate your career while contributing to a customer-focused culture at Triad Bank.

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• Competitive Salary
• Paid Time Off
• Snack/Drink Room

Make a difference as a Wire Specialist II

As a Wire Specialist II at Triad Bank, your day-to-day responsibilities will focus on processing domestic and international wire transfers with precision and efficiency. You will verify transaction details to ensure accuracy and compliance with banking regulations. Close collaboration with team members and other departments is essential, as you will be addressing customer inquiries and resolving any issues related to wire transfers.

Additionally, you will maintain meticulous records of all transactions, providing thorough documentation for audit purposes. Staying updated on industry trends and regulatory changes will be part of your routine, ensuring that you uphold our commitment to integrity and customer-centric service. Your role will also involve identifying and implementing process improvements to enhance operational efficiency, making you a vital contributor to our team's success.

What We're Looking For In a Wire Specialist II

To excel as a Wire Specialist II at Triad Bank, a combination of strong skills and attributes is essential. Attention to detail is paramount, as accuracy in processing wire transfers can significantly impact customer trust and satisfaction. Effective communication skills are required for clearly conveying information to clients and collaborating with team members. A solid understanding of banking regulations and compliance standards will bolster your ability to make informed decisions and maintain our reputation for integrity. Additionally, analytical problem-solving skills are crucial for identifying inconsistencies and resolving issues efficiently.

Empathy and a customer-centric mindset will guide your interactions, ensuring that clients feel valued and understood. Finally, adaptability to changing procedures and regulations will help you thrive in a dynamic environment, making you an integral part of our customer-focused culture at Triad Bank.

In connection with your application for employment with Triad Bank, we may verify information concerning your education, previous employment, character, criminal history, general reputation, personal characteristics, and mode of living. This verification may include a consumer report about you compiling such information. In addition, an investigative report may be conducted through personal interviews with previous employers, references or other individuals as part of the process of considering your candidacy as an employee.

In the event that information from the report is utilized in whole or in part in making an adverse decision with regard to your potential employment with Triad Bank, before making the adverse decision, we will provide you with a copy of the consumer report and a description in writing of your rights under the federal Fair Credit Reporting Act.

The Fair Credit Reporting Act gives you specific rights in dealing with consumer reporting agencies. You will be given a summary of these rights together with this document. Upon your written request (made within a reasonable period of time), you have the right to complete and accurate disclosure of the nature and scope of any investigative report requested.