Wire Services Specialist

Cambridge Savings Bank; Waltham (MA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Healthcare benefits

Parental planning

Mental health benefits

401(k) plan and match

Flexible time off

Job summary

Cambridge Savings Bank is hiring a Wire Services Specialist in Hybrid/Waltham, MA. You will initiate and verify domestic and international wires, partner with the BSA team for OFAC screening, and ensure timely processing with strict accuracy.

The role supports multiple departments and maintains detailed records for audits. Qualified candidates bring knowledge of wire transfer processes, compliance with BSA/AML/OFAC, and strong Excel skills.

Qualifications

• In-depth knowledge of wire transfers processes and regulatory requirements (BSA, AML, OFAC).
• Strong analytical and problem-solving abilities to address discrepancies and errors.
• Strong verbal and written communication skills to liaise with internal teams and customers.
• Ability to handle sensitive information with discretion and confidentiality.
• Flexibility to manage multiple tasks under high-pressure deadlines.
• Experience with reconciliation and reporting using MS Excel.

Responsibilities

• Initiate and verify international and domestic wire transfers for consumer, Small Business and Commercial customers.
• Identify and resolve discrepancies with internal teams to ensure smooth transaction flow.
• Maintain accountability, documenting processes and ensuring transactions comply with internal policies.
• Maintain accurate records and generate reports for audits and regulatory reviews.
• Manage OFAC screening in collaboration with BSA team and ensure regulatory compliance.
• Coordinate with customers and business partners to resolve time-sensitive transactions efficiently.
• Support end-of-day reconciliation of all incoming and outgoing wire activity.
• Demonstrate attention to detail and low margin for error; perform additional duties as needed.

Skills

Attention to detail

Analytical thinking

Discretion

Communication skills

Education

High school diploma

Banking operations certification (preferred)

Tools

Excel

Job description

WIRE SERVICES SPECIALIST

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. Detail-oriented and reliable Wire Processor responsible for ensuring accurate and timely process of incoming and outgoing wires while maintaining our core values. Will ensure efficient handling wire transfers, proactively resolve discrepancies, and maintain accountabilities for all transactions. This role requires collaboration with internal stakeholders, including the BSA team to manage the OFAC (Office of Foreign Assets Control) process, ensuring compliance with regulatory standards.

Key Result Areas

• Initiate and verify international and domestic wire transfers for consumer, Small Business and Commercial customers.
• Identify and resolve discrepancies working with internal teams to address any issues and ensure a smooth transaction flow.
• Maintain a high level of accountability, documenting processes and ensuring all transactions are compliant with internal policies and procedures.
• Maintain accurate records of transactions and generate reports as needed, contributing to audits and regulatory reviews.
• Manage the OFAC screening process in collaboration with BSA team, ensuring all wire transactions comply with regulatory requirements and are properly vetted.
• Coordinate and communicate with customers and cross-functional business partners to manage and resolve critical, time-sensitive transactions efficiently and accurately.
• Support the successful execution of time-sensitive transactions while maintaining strict adherence to deadlines and service-level expectations.
• Ability to partner effectively with internal departments to resolve transaction-related inquiries and exceptions in a timely manner, minimizing customer disruption and processing delays.
• Assist with end-of-day reconcilement of all incoming and outgoing wire activity
• Demonstrates a high level of attention to detail and the ability to work efficiently with very low margin for error.
• Perform additional duties as required

Qualifications

• High school education, additional certifications in banking Operations is a plus
• In-depth knowledge of wire transfers processes and regulatory requirements (BSA, AML, OFAC)
• Strong analytical and problem-solving abilities to address discrepancies and errors
• Strong MS skills, particularly Excel, for reconciliation and reporting
• Strong verbal and written communication skills to liaise with internal teams and external customers
• Ability to handle sensitive information with discretion and always maintain confidentiality.
• Requires flexibility and ability to manage multiple job functions simultaneously under high pressure timelines, while adhering to strict deadlines.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Location: Hybrid/Waltham, MA Salary Range: $24.95 - $33.27/hr

The reasonably estimated salary for this role at Cambridge Savings Bank ranges from $24.95 - $33.27/hr. Cambridge Saving Bank will determine actual compensation for the role based on factors including, but not limited to, the successful candidate's skills, qualifications, and experience. In addition, Cambridge Savings Bank offers a wide range of comprehensive and inclusive employee benefits for full-time roles including healthcare, parental planning, mental health benefits, performance bonus opportunities, a 401(k) plan and match, flexible time off, and others.

Visa Sponsorship: Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

About Cambridge Savings Bank

Cambridge Savings Bank is a full-service banking institution with over $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. In March 2026, Kroll Bond Rating Agency affirmed CSB's investment-grade rating, reinforcing the bank's position as a reliable business leader. To learn more about how we can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370.

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.