WIOA Program Analyst

State of California; California; Hybrid; USD 43,000 - 70,000; Full time

Job summary

The State of California, Employment Development Department (EDD), seeks an Analyst I for the Program Reporting and Analysis Unit (PRAU) in the Central Office Workforce Services Division. You will analyze workforce data, prepare reports, and support CalJOBS data quality and performance measures to inform program decisions.

This role offers hybrid work with four days on-site at the New Labor Agency Building in Sacramento and one telework day, depending on operational needs.

Qualifications

• Establish and maintain effective relationships with internal and external customers.
• Interpret policies, regulations, and laws.
• Strong problem solving and analytical thinking.
• Excellent written and oral communication.
• Initiative and flexibility with good judgment.
• Analyze labor data across grants and programs.
• Experience with Microsoft Office Suite.

Skills

Relationship building

Policy interpretation

Problem solving

Communication skills

Initiative

Labor data analysis

Tools

CalJOBS

MS Office

Job description

$3,861.00 - $6,276.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/30/2026

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The EDD Workforce Services Branch (WSB) is seeking candidates to apply for an Analyst I position in the Program Reporting and Analysis Unit (PRAU) within the Central Office Workforce Services Division. Working as an Analyst I, you'll be part of a diverse and passionate team helping our fellow Californians get back to work. You'll utilize your problem solving skills for creative solutions in the workforce system. You'll take the initiative to solve problems and implement creative solutions. You'll provide excellent customer service to staff, managers both within EDD and throughout California. You'll enjoy a wide-ranging and dynamic workload that will keep you engaged and motivated. You'll have knowledgeable and supportive team members and management to help you succeed. You'll make a difference every day in supporting the people who support Californians.

We are looking for someone who loves numbers and working with people. The Program Reporting and Analysis Unit measures and reports the effectiveness of the Workforce Innovation and Opportunity Act (WIOA); a law designed to assist job seekers get back into the workforce or improve their skills to get better jobs. Using the CalJOBS system, California's workforce website, staff gather and analyze the data entered in by local career centers. The data and reports that are generated in CalJOBS are then validated and reported to the Department of Labor (DOL) on a quarterly and annual basis. This is done to measure performance outcomes for individuals that are served under WIOA.

To ensure that local career centers comply with WIOA, staff provide assistance to the career centers that come into direct contact with job seekers. These career centers administrators may contact our unit about various questions regarding either the federal programs that we help oversee or the data and reports in CalJOBS. In order to provide assistance to the career centers, staff refer back to laws and guidance provided by DOL. Because the majority of work that staff are involved in is with the data and reports in CalJOBS, testing the functionality of the CalJOBS system and submitting fixes to the website's vendor is often required.

So, if you're someone who likes solving puzzles, working with data or coming up with solutions to problems, then is the job for you!

About WSB:

The Workforce Services Branch (WSB) administers the Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser (W-P) programs which prepare adults, youth, and dislocated workers for participation in the workforce and brings employers with job openings together with qualified job seekers. The WSB is comprised of three Field Divisions which directly deliver services to the public across California: Los Angeles/Coastal Division, Northern Division, and Southern Division. The WSB’s Central Office Workforce Services Division supports EDD staff in the field and provides program guidance to WIOA-funded partners located throughout California. The Deputy Director’s office oversees the Branch personnel program, risk management program, statewide workforce initiatives and participates in the development of policy and funding strategies in support of the workforce system.

The WSB Mission: "California’s workforce system supports economic vitality by connecting people, training, and work."

As a state employee, you potentially have access to excellent medical, dental, and vision insurance, retirement and savings plans, the Employee Assistance Program and more! In addition to these benefits, you'll receive regular paid leave, Professional Development Days, a Personal Holiday, paid State Holidays, and potential annual raises. See the California State Employee Benefits Summary for more information.

This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more.

Working Conditions

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

This position is considered “hybrid” with on-site work four days a week at the NLAB located on 1416 9th Street, Sacramento, CA, and a telework day one day a week on average, dependent on operational needs.

Minimum Requirements

ANALYST I $3,861.00 - $4,839.00A $4,181.00 - $5,233.00B $5,014.00 - $6,276.00C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: New Labor Agency Building (NLAB), Sacramento, CA

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8:00 A.M. - 5:00 P.M.

Work Week: Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.

Desirable Qualifications

• Ability to establish and maintain effective and beneficial relationships with internal and external customers.
• Demonstrated experience interpreting policies, regulations, and laws.
• Good problem solving, decision making and critical thinking as well as good written and oral communication skills.
• Ability to communicate effectively with executive management and various customers professionally.
• Ability to exercise a high degree of initiative and flexibility as well as tact and good judgment.
• Ability to understand, visualize and analyze labor data over a variety of grants and programs.
• Experience with Microsoft Office Suite programs.

Statement of Qualifications Requirements

If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.

The SOQ should not be more than two pages and should also have your name, today's date and the job title of the position in the top right corner of the document. (Applications without the inclusion of an SOQ, or with an SOQ that does not follow the required format or answer the following questions, will be regarded as incomplete and will not be reviewed for further consideration in the hiring process).

• Describe any experience you have in providing writing guidance, policies and/or procedures in an educational or professional setting.
• Describe any experience you have in analyzing and/or editing data in an educational or professional setting.
• Describe a time when you had to manage multiple competing priorities. How did you organize your tasks? What was the outcome?

The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.

The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).

The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "NotQualified."

ADDITIONAL DEPARTMENT INFORMATION

The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.