WIOA Career Services Case Manager

South Dakota State Government; Pierre (SD); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Well-Being Program

Employee Assistance Program

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance (basic)

South Dakota Retirement System

Vacation Leave

Sick Leave

Paid Family Leave

Military Leave

Holidays

Longevity Pay

Job summary

The Department of Labor and Regulation in Rapid City, SD is seeking a Job Service Case Manager / Employment Specialist to administer the Workforce Innovation and Opportunity Act (WIOA). This full-time, on-site role supports adults including those who are unemployed or underemployed and may involve in-person or virtual meetings via Microsoft Teams.

Ideal candidates will have a bachelor's degree or equivalent, strong communication skills, and proficiency with computers and virtual platforms.

Qualifications

• Bachelor's degree preferred or equivalent in Social Work, Human Services, Sociology, Psychology, or similar.
• Proficiency in computer applications and virtual communication platforms.
• Strong communication, interpersonal and organizational skills.
• Ability to establish rapport with individuals from diverse backgrounds.

Responsibilities

• Work with diverse adult participants including unemployed/underemployed, English learners, ex-offenders, or individuals with disabilities.
• Complete assessments and provide counseling to identify strengths and job skills.
• Help customers identify community resources and develop skills for meaningful employment.
• Assist customers in exploring employment or training opportunities under WIOA.
• Document all case management activities and services provided.
• Manage cases in-person and via virtual platforms like Microsoft Teams.

Skills

Counseling

Case management

Customer service

Interpersonal skills

Education

Bachelor's degree or equivalent in Social Work or related field

Tools

Microsoft Teams

Job description

The Department of Labor and Regulation in Rapid City, SD is seeking a Job Service Case Manager / Employment Specialist to administer the Workforce Innovation and Opportunity Act (WIOA). This full-time, on-site role supports adults including those who are unemployed or underemployed and may involve in-person or virtual meetings via Microsoft Teams.

Ideal candidates will have a bachelor's degree or equivalent, strong communication skills, and proficiency with computers and virtual platforms.