Winter Wonderland Ice Rink Lead

Sage Hospitality Group; West Palm Beach (FL); On-site; USD 21,000 - 34,000; Part time

Job summary

The Ben West Palm invites an Ice Rink Shift Lead to guide daily operations of Winter Wonderland, supervising door staff, ensuring smooth entry checks, and upholding a safe, festive guest experience in an outdoor winter setting.

This seasonal leadership role requires strong communication, 2 years of customer service, and the ability to manage queues, resolve inquiries, and coordinate with hotel leadership to deliver exceptional hospitality.

Qualifications

• Education: High school diploma or equivalent.

Responsibilities

• Oversee door associates during shifts and keep the team motivated to provide great service.

Skills

Shift leadership

Active listening

Crowd management

Communication

Education

High school diploma or equivalent

Job description

The Ben West Palm invites an Ice Rink Shift Lead to guide daily operations of Winter Wonderland, supervising door staff, ensuring smooth entry checks, and upholding a safe, festive guest experience in an outdoor winter setting.

This seasonal leadership role requires strong communication, 2 years of customer service, and the ability to manage queues, resolve inquiries, and coordinate with hotel leadership to deliver exceptional hospitality.