Winter Tubing Guest Experience Lead

Catamount Ski Resort LLC; South Egremont (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Catamount Ski Resort LLC is seeking a Tubing Park Attendant to help guests load and ride tubing carpets, ensure safety, and keep the park running smoothly. You will start up and operate ground carpet equipment under supervision and maintain logs and reports.

The role requires strong customer service, attention to safety, and the ability to communicate clearly using radios. Weekend and holiday shifts are common, and applicants must be 18 or older with a background check.

Qualifications

• Skilled in providing outstanding customer service.
• Must follow company procedures for maintaining a safe workplace.
• Must pay attention to detail and have an extreme dedication to safety.
• Must pass lift operator training session prior to working at lifts.
• Must have a friendly and fun disposition and connect with guests.
• Communicate clearly using 2 way radios.

Responsibilities

• Start up and shut down ground carpet as instructed by manager.
• Provide guests with basic instructions on loading and unloading.
• Observe and assist guests when loading of tubes and spacing of tube release.
• Ensure that guests are using ground carpet properly and safely.
• Maintain loading and unloading ground carpet at required specifications.
• Complete daily lift logs and any other required paperwork.
• Report any lift related accidents or injuries to the manager immediately.
• Report malfunction or other carpet issues to maintenance immediately.
• May cross train with lifts personnel.
• Perform other task as assigned by the Manager.

Skills

Customer service

Safety awareness

Communication via radios

Attention to detail

Job description

Catamount Ski Resort LLC is seeking a Tubing Park Attendant to help guests load and ride tubing carpets, ensure safety, and keep the park running smoothly. You will start up and operate ground carpet equipment under supervision and maintain logs and reports.

The role requires strong customer service, attention to safety, and the ability to communicate clearly using radios. Weekend and holiday shifts are common, and applicants must be 18 or older with a background check.