Winter Sports Rental Technician

Beech Mountain Resort - 9730; Beech Mountain (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Beech Mountain Resort is seeking a Rental Department Manager to oversee ski and snowboard rentals, inventory, and staffing in a fast-paced mountain environment. The role focuses on profitability, equipment upkeep, and exceptional guest service.

Ideal candidates will have rental operations experience, strong communication skills, and the ability to coordinate with multiple resort departments to meet guest needs year-round.

Qualifications

• Experience in ski and snowboard equipment rentals.
• Knowledge of the resort industry and a passion for outdoor recreation.
• Excellent verbal and written communication skills.
• Strong organizational and problem-solving skills.
• Proficiency with point-of-sale software.
• Customer service experience.
• Experience with rental equipment maintenance and upkeep.
• Equipment certifications (Rossignol Skis, Burton Snowboards) are a plus.

Responsibilities

• Manage ski and snowboard rental operations.
• Oversee preseason and postseason inventory testing and maintenance.
• Maintain cleanliness and organization of the rental facilities.
• Establish and maintain equipment inventory and handle damages.
• Assist in recruiting, scheduling, and managing employee paperwork and payroll.
• Conduct employee assessments and administer company guidelines.
• Maintain rental equipment and records, ensuring profitability for rental operations.
• Communicate effectively with customers in a high-volume environment.
• Collaborate with other resort departments to plan and implement group and individual customer needs.

Skills

Ski Rentals

Snowboard Rentals

Resort Knowledge

Communication

Organization

POS Software

Customer Service

Equipment Maintenance

Certifications

Tools

POS Software

Job description

Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts. Beech Mountain Resort is committed to providing a once-in-a-lifetime experience to our guests and employees. Our team is made up of dedicated and compassionate individuals who are committed to providing an outdoor experience for all. Join us today and make work your adventure.

Beech Mountain Resort is seeking a highly motivated candidate for the role of Rental Department Manager. The Rental Department Manager is responsible for the overall management of ski, snowboard, and safety equipment rentals, ensuring an organized and professional environment. The ideal candidate is hands-on, self-motivated, detail-oriented, and comfortable in a fast-paced environment.

Responsibilities:

• Manage ski and snowboard rental operations
• Oversee preseason and postseason inventory testing and maintenance
• Maintain cleanliness and organization of the rental facilities
• Establish and maintain equipment inventory and handle damages
• Assist in recruiting, scheduling, and managing employee paperwork and payroll
• Conduct employee assessments and administer company guidelines
• Maintain rental equipment and records, ensuring profitability for rental operations
• Communicate effectively with customers in a high-volume environment
• Collaborate with other resort departments to plan and implement group and individual customer needs

Requirements or Qualifications:

• Experience in ski and snowboard equipment rentals
• Knowledge of the resort industry and a passion for outdoor recreation
• Excellent verbal and written communication skills
• Strong organizational and problem-solving skills
• Proficiency with point-of-sale software
• Customer service experience
• Experience with rental equipment maintenance and upkeep
• Equipment certifications (Rossignol Skis, Burton Snowboards) are a plus
• Reliable transportation required with the ability to navigate snowy or winter conditions