Winter Sports Equipment Rental Technician

Windham Mountain Club; New York (NY); On-site; USD 25,000 - 28,000; Part time

Job summary

Windham Mountain Club is seeking a Rental Technician for the winter season to fit guests with skis, boots, poles, snowboards and helmets, and to mount bindings. The role requires maintaining rental equipment and documenting test results in a high-volume environment.

The position is in-person at Windham, NY, with a must-work early mornings, weekends and holidays schedule. Starting in December, the role relies on strong customer service as guest interactions peak during snowfall periods.

Qualifications

• Must be at least 18 years old.
• Basic knowledge and experience with maintaining ski and/or snowboard equipment.
• Previous customer service experience preferred.
• Basic computer skills.
• Must be comfortable interacting with staff and guests in a friendly and helpful manner.
• Must be comfortable working in stressful, noisy and crowded environments.
• Must be reliable, solution-oriented, and able to work independently and as part of a team.
• Must pass binding certification exam for each binding used in the Rental Shop prior to starting work.

Responsibilities

• Properly fit guests with skis, boots, poles, snowboards and helmets.
• Mount skis and adjust bindings.
• Maintain and repair rental equipment.
• Test bindings for proper torque release.
• Document test results and maintenance records.
• Maintain a clean and safe work environment.
• Maintain knowledge of the ski area, programs, events, daily snow conditions and any other information that aids in guest communication.
• Maintain a clean and professional appearance, adhering to dress code.

Skills

Customer service

Teamwork

Computer basics

Guest interaction

Job description

Windham Mountain Club is seeking a Rental Technician for the winter season to fit guests with skis, boots, poles, snowboards and helmets, and to mount bindings. The role requires maintaining rental equipment and documenting test results in a high-volume environment.

The position is in-person at Windham, NY, with a must-work early mornings, weekends and holidays schedule. Starting in December, the role relies on strong customer service as guest interactions peak during snowfall periods.