Winter Shelter Supervisor (Night Shifts)

Columbus House, Inc; Wallingford (CT); On-site; USD 22,000 - 31,000; Full time

Job summary

Columbus House, Inc. seeks a Residential Support Specialist for the Wallingford Emergency Shelter to supervise homeless adults during the winter season. Seasonal positions include full-time, part-time and per diem shifts, with a scheduled December 1, 2026 through March 31, 2027 period.

Responsibilities include intake/departure oversight, charting, and enforcing shelter policies. Strong communication, crisis awareness and teamwork are essential; bilingual English/Spanish is a plus, and a valid

Qualifications

• Ability to manage, motivate and direct clients in a shelter setting.
• Strong time management and organizational skills.
• Knowledge of residential services for homeless populations.
• Awareness of mental health, substance abuse and dual diagnosis issues.
• Familiarity with local network providers.
• Proficient with computers; basic software literacy.
• Cultural competence and teamwork.
• Crisis intervention concepts; confidentiality and boundaries.
• Understanding of universal precautions; harm-reduction approach.
• Empathic, reliable and punctual performance.
• Bi-lingual English/Spanish a plus; valid driver’s license.

Responsibilities

• Attend Columbus House trainings and meetings.
• Complete charts, logs and incident reports.
• Oversee intake, departures and daily roster.
• Supervise clients to ensure shelter rules compliance.
• Perform light laundry duties.
• Help ensure shelter building security.
• Adhere to scheduled shift times and hand off to replacements.
• Other related duties as assigned.

Skills

Client management

Motivation & leadership

Time management

Organizational skills

Mental health awareness

Substance abuse awareness

Dual diagnosis awareness

Computer literacy

Cultural competence

Teamwork

Crisis intervention

Confidentiality

Boundaries

Universal precautions

Harm reduction

Empathy

Reliability

Punctuality

Bilingual EN/ES

Tools

Computer literacy

Job description

Columbus House, Inc. seeks a Residential Support Specialist for the Wallingford Emergency Shelter to supervise homeless adults during the winter season. Seasonal positions include full-time, part-time and per diem shifts, with a scheduled December 1, 2026 through March 31, 2027 period.

Responsibilities include intake/departure oversight, charting, and enforcing shelter policies. Strong communication, crisis awareness and teamwork are essential; bilingual English/Spanish is a plus, and a valid