Resident Support Specialist- Wallingford Emer

Columbus House, Inc

Wallingford (CT)

On-site

USD 22,000 - 31,000

Full time

10 days ago

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Job summary

Columbus House, Inc. seeks a Residential Support Specialist for the Wallingford Emergency Shelter to supervise homeless adults during the winter season. Seasonal positions include full-time, part-time and per diem shifts, with a scheduled December 1, 2026 through March 31, 2027 period.

Responsibilities include intake/departure oversight, charting, and enforcing shelter policies. Strong communication, crisis awareness and teamwork are essential; bilingual English/Spanish is a plus, and a valid

Qualifications

Ability to manage, motivate and direct clients in a shelter setting.
Strong time management and organizational skills.
Knowledge of residential services for homeless populations.
Awareness of mental health, substance abuse and dual diagnosis issues.
Familiarity with local network providers.
Proficient with computers; basic software literacy.
Cultural competence and teamwork.
Crisis intervention concepts; confidentiality and boundaries.
Understanding of universal precautions; harm-reduction approach.
Empathic, reliable and punctual performance.
Bi-lingual English/Spanish a plus; valid driver’s license.

Responsibilities

Attend Columbus House trainings and meetings.
Complete charts, logs and incident reports.
Oversee intake, departures and daily roster.
Supervise clients to ensure shelter rules compliance.
Perform light laundry duties.
Help ensure shelter building security.
Adhere to scheduled shift times and hand off to replacements.
Other related duties as assigned.

Skills

Client management

Motivation & leadership

Time management

Organizational skills

Mental health awareness

Substance abuse awareness

Dual diagnosis awareness

Computer literacy

Cultural competence

Teamwork

Crisis intervention

Confidentiality

Boundaries

Universal precautions

Harm reduction

Empathy

Reliability

Punctuality

Bilingual EN/ES

Tools

Computer literacy

Job description

Job Posting: Residential Support Specialist (Multiple positions available)

FLSA Non-Exempt

Columbus House, Inc.

Seasonal: December 1, 2026 through March 31, 2027S

Seasonal Full-time, Part-time, Per diem

Purpose

The Wallingford Emergency Shelter’s guiding principle is to save lives during the harshest winter months of the year by providing compassionate care for the most vulnerable residents of Middlesex and New Haven areas. This position will supervise homeless adult clients in a congregate shelter setting.

Duties And Responsibilities

Attend all required Columbus House training and meetings. Complete all required charting, logs, incident reports; oversee intake, departures, and daily roster; Supervise clients to ensure compliance with all shelter rules. Perform light laundry duties. Assist in ensuring security of the shelter building. Adhere closely to scheduled shift start times and remain on duty until replacement has arrived. Other related duties as assigned.

Qualifications

Individual must have demonstrated the ability to manage, motivate and direct clients; time management and organizational skills essential; knowledge base of all aspects of the delivery of residential services for the homeless population preferred; must be aware of mental health, substance abuse, and dual diagnosis issues; knowledgeable of the area network providers; computer literate; culturally competent; must possess the capacity to work within a team and foster teamwork; must have a general understanding of crisis intervention skills, confidentiality, boundaries, universal precautions; able to foster a Harm Reduction philosophy within the work environment; strong empathic skills. Reliability and punctuality are essential. Bi-lingual English/Spanish a plus. Valid drivers’ license with a good driving history.

Supervised by:

Manager of Middlesex Emergency Services

Salary:

$19 per hour, no benefits

Openings:

Shifts Available