Resident Support Specialist- Wallingford Emer

Columbus House; Wallingford (CT); On-site; USD 22,000 - 31,000; Full time

Job summary

Columbus House, Inc. seeks a Resident Support Specialist for Wallingford Emergency Shelter. Seasonal role in Wallingford, CT from Dec 1, 2026 through Mar 31, 2027, supervising residents and maintaining safety.

The position pays $19 per hour with no benefits; shifts include various evening and overnight slots, including weekends. Training, documentation, intake oversight, and daily rosters are required.

Qualifications

• Ability to manage, motivate and direct clients; strong time management and organization.
• Awareness of mental health, substance use, and dual diagnosis issues; crisis intervention basics.
• Knowledge of local providers; computer literate; culturally competent; teamwork.
• Confidentiality, boundaries, and universal precautions; Harm Reduction approach.
• Reliability, punctuality; bi-lingual English/Spanish a plus; valid driver's license.

Responsibilities

• Supervise homeless adult clients in a congregate shelter setting.
• Attend Columbus House training; complete logs, incident reports, and roster.
• Oversee intake, departures, and daily roster; ensure shelter rules compliance.
• Perform light laundry; help ensure shelter building security.
• Adhere to shift times and remain on duty until replacement arrives; other duties.

Skills

Case management

Time management

Organizational skills

Crisis intervention

Confidentiality

Teamwork

Empathy

Cultural competence

Bilingual English/Spanish

Driver's license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Resident Support Specialist- Wallingford Emer

WES Seasonal Temporary Wallingford, CT, US

Columbus House, Inc.

Seasonal: December 1, 2026 through March 31, 2027S

Purpose

The Wallingford Emergency Shelter’s guiding principle is to save lives during the harshest winter months of the year by providing compassionate care for the most vulnerable residents of Middlesex and New Haven areas. This position will supervise homeless adult clients in a congregate shelter setting.

Duties and Responsibilities

Attend all required Columbus House training and meetings. Complete all required charting, logs, incident reports; oversee intake, departures, and daily roster; Supervise clients to ensure compliance with all shelter rules. Perform light laundry duties. Assist in ensuring security of the shelter building. Adhere closely to scheduled shift start times and remain on duty until replacement has arrived. Other related duties as assigned.

Qualifications

Individual must have demonstrated the ability to manage, motivate and direct clients; time management and organizational skills essential; knowledge base of all aspects of the delivery of residential services for the homeless population preferred; must be aware of mental health, substance abuse, and dual diagnosis issues; knowledgeable of the area network providers; computer literate; culturally competent; must possess the capacity to work within a team and foster teamwork; must have a general understanding of crisis intervention skills, confidentiality, boundaries, universal precautions; able to foster a Harm Reduction philosophy within the work environment; strong empathic skills. Reliability and punctuality are essential. Bi-lingual English/Spanish a plus. Valid drivers’ license with a good driving history.

Supervised by:Manager of Middlesex Emergency Services

Salary:$19 per hour, no benefits

Openings:8

Shifts Available:

Friday- Saturday, 4:00pm- 12:00am (2 positions)

Sunday – Sunday, 4:00 pm to 12:00 am (2 positions)

Sunday- Thursday, 12:00 am to 8:00 am

Friday - Saturday, 12:00 am to 8:00 am

Per diem- as needed (2 positions)