Winter Lift Operator

Berkshire East Mountain Resort; Charlemont (MA); On-site; USD 30,000 - 42,000; Full time

Job summary

Berkshire East Mountain Resort in Charlemont, MA seeks a lift operator to begin in early December 2026, responsible for loading and unloading guests and equipment on chair lifts.

The role emphasizes safety and guest service; you will start up lifts, instruct guests on safety equipment, monitor proper use, and report incidents to maintenance or management. This seasonal position requires clear radio communication, flexibility with outdoor conditions, and a friendly, team-driven attitude.

Qualifications

• Must be 18 years of age.
• Must pass lift operator training session prior to working at lifts.
• Must have a friendly and fun disposition and connect with guests.
• Communicate clearly using 2 way radios.
• Must be physically fit to operate and assist with lift loading.
• Must follow company procedures for maintaining a safe workplace.

Responsibilities

• Start up and shut off lift as instructed by manager.
• Familiarize guests with the safety equipment used on the lift.
• Observe and assist guests if they have difficulties using the lift.
• Ensure that guests are using lifts properly and safely.
• Load and unload gear support.
• Report lift related accidents or injuries to manager immediately.
• Report malfunction or other lift issues to maintenance immediately.
• Complete tramway incident reports as required.
• Perform other tasks as assigned by manager.

Skills

Outstanding customer service

Safety-focused

Attention to detail

Lift operator training

Friendly disposition

Clear radio communication

Job description

Position begins in early December 2026 Monitors loading and unloading of guests and related equipment on chair lifts

Essential Duties and Responsibilities

• Must be 18 years of age.
• Start up and shut off lift as instructed by manager.
• Familiarize guests with the safety equipment used on the lift.
• Observe and assist guests if they have difficulties using the lift
• Ensure that guests are using lifts properly and safely.
• Check lift ticket or season pass ensuring it's current and valid.
• Load and unload gear support
• Enforce age or ability restrictions when loading the lifts.
• Maintain loading and unloading ramps at required specifications.
• Complete daily lift logs or other required paperwork.
• Report lift related accidents or injuries to manager immediately.
• Report malfunction or other lift issues to maintenance immediately.
• Assist maintenance with trouble shooting when requested.
• Complete tramway incident reports as required.
• Perform other tasks as assigned by manager.

Minimum Qualifications (Knowledge, Skills, Abilities)

• Skilled in providing outstanding customer service.
• Must follow company procedures for maintaining a safe workplace.
• Must pay attention to detail and have an extreme dedication to safety.
• Must pass lift operator training session prior to working at lifts.
• Must have a friendly and fun disposition and connect with guests.
• Communicate clearly using 2 way radios.

Core Competencies

• Friendly Service: Treat people courteously and respond in a helpful manner.
• Adhere to company policies & procedures maintaining strong work ethics.
• Teamwork: Interact with team members effectively put company goals first.

Physical Demands

• Must be physically fit and able to lift up to 50 lbs.
• Must be able to stand, bend, climb, lift, reach, and pull repetitively.
• Must be mentally attentive and focused at all times.
• Must be comfortable working outside in all weather conditions.