Winter Guest Services Lead — Nordic Center

Utah Olympic Legacy Foundation; Midway (UT); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Free access to activities across all U

Job summary

Utah Olympic Legacy Foundation's Soldier Hollow Nordic Center seeks a Guest Services Supervisor for a part-time seasonal role in Midway, UT. This hands-on, guest-facing position supports a busy winter venue, handling desk operations, ticketing, and guest questions.

The role offers a flexible winter schedule and opportunities to learn POS and reservation systems, with perks that include free venue access and family passes. Prior guest service experience is essential.

Qualifications

• 21+ years old (required to serve beer).
• Prior guest facing customer service experience.
• Food & beverage experience.
• Comfortable learning POS/reservation systems.
• Comfortable handling guest concerns in a calm, professional manner.

Responsibilities

• Welcoming guests and answering questions at the desk to keep check-ins moving smoothly.
• Manage point-of-sale, retail, and concessions operations during shifts.
• Resolve guest issues with a calm, solution-focused approach and coordinate updates with other teams.
• Keep the desk organized and close out the day accurately for the next shift.

Skills

Guest service

Customer service

Communication

Team coordination

Problem solving

Tools

POS systems

Reservation systems

Job description

Utah Olympic Legacy Foundation's Soldier Hollow Nordic Center seeks a Guest Services Supervisor for a part-time seasonal role in Midway, UT. This hands-on, guest-facing position supports a busy winter venue, handling desk operations, ticketing, and guest questions.

The role offers a flexible winter schedule and opportunities to learn POS and reservation systems, with perks that include free venue access and family passes. Prior guest service experience is essential.