Seasonal Nordic Center Guest Experience Host

Alterra Mountain Company; Solitude (MD); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Free Solitude season pass for you and/

Discounts on lift tickets

Discounts on food, rentals, retail, &

Pro deals with outdoor brands

Generous 401(k) plan with companymatch

Employee assistance program

Job summary

Solitude Mountain Resort is seeking a Nordic Center Attendant to guide snowshoe tours, assist guests, and manage rental equipment. The role requires strong customer service, math accuracy, and weekend/holiday availability during the winter season.

Responsibilities include answering questions, handling transactions, and supporting Nordic Center operations. This is a seasonal, hourly position with opportunities to engage in retail duties and guest-focused activities.

Qualifications

• Provide an exceptional guest experience and accurate transactions.
• Ability to work outside in all winter conditions.
• Knowledge of Nordic trails and ski techniques; willingness to learn Nordic shop sales and rental setup.

Responsibilities

• Answer questions about the resort, terrain, snow, and grooming conditions.
• Answer incoming phone calls.
• Shoveling and snow removal.
• Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.).
• Maintenance of Snowshoe and Nordic trails – flagging, shoveling, marking hazardous conditions.
• Provide a friendly professional demeanor, acknowledge guests with a smile.
• Host guided and informative snowshoe tours.
• Sell tickets at correct rate in a courteous and friendly manner.

Skills

Customer service

Cash handling

Winter outdoor work

Nordic Center operations

Sales ability

Teamwork

Tools

Ski rental equipment

Nordic wax/tech basics

Job description

Solitude Mountain Resort is seeking a Nordic Center Attendant to guide snowshoe tours, assist guests, and manage rental equipment. The role requires strong customer service, math accuracy, and weekend/holiday availability during the winter season.

Responsibilities include answering questions, handling transactions, and supporting Nordic Center operations. This is a seasonal, hourly position with opportunities to engage in retail duties and guest-focused activities.